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Client Reviews

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

786 Review(s)
4.95
Jayden C P April 11, 2024
Great communication and transparency
Reply from Mike Lorenzini | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: I'm glad hear that you had a positive experience, Jayden. I strive to maintain clear communication and transparency at all times, your rating of 5 stars is truly appreciated as it is a testament to my efforts. Looking forward to assisting you again in the future. Best, Mike Lorenzini.
Jonathan M B April 4, 2024
Mike was excellent during the loan process and closed the loan on time for the buyers of one of my listings. Thank you!
Reply from Mike Lorenzini | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: I sincerely appreciate your kind words and stellar rating, Jonathan. Ensuring a timely and efficient loan process is a top priority for me, and I'm glad to hear that your experience reflected this. Thank you! Mike Lorenzini.
John Vallandingham April 3, 2024
Mike is the most perpared, knowledgleable, and detailed loan officer we have ever worked with on our multiple properties we have purchased over the years. Will only use him!
Reply from Owner: Thank you so much for your kind words, John. You have me all choked up. :-) I am thrilled to hear such good feedback and I'm proud to have been able to assist you with purchasing your properties over many years. I take great pride in being prepared and knowledgeable to provide the best service possible. I look forward to working with you on future purchases.
John R. V April 3, 2024
Over the years we have purchased several homes. Mike has become our "go to" person for all our loans. In our professional opinion in purchasing investement properties as well as second homes. There is no one that comes close to Mikes' expertise, professionalism, and overall knowledge when it comes to all the details in getting through the loan process. We dread purchasing out of area's that Mike covers as we have found that no one holds a candle to working with him!
Reply from Mike Lorenzini | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: John, I'm thrilled to hear that you've had such positive experiences with me over the years. It's truly my pleasure to assist you with your loans and I'm honored to be your "go-to" person. I appreciate your kind words regarding my expertise, professionalism, and knowledge. It doesn't matter where you're purchasing, I'm always here to help you navigate the loan process. Your feedback means a lot to me and everyone at Primary Residential Mortgage, Inc. Thank you so much for the 5-star rating! Best, Mike Lorenzini
April Woodburn-Vallandingham March 31, 2024
We have used Mike for several mortgage transactions and he is the absolute best! His hands on approach and customer service is matched by no other we have ever used. He is knowledgeable and always helps us reach the best scenario for our home purchases and refinances.
Reply from Owner: Thank you, April, for your generous feedback. It's always a pleasure to assist with your mortgage transactions. Your trust is highly valued, and I'm committed to providing you with the best service possible in every transaction. I'm glad I could help you find the best scenario for your home purchases and refinances. Remember, I'm just a phone call or an email away for any future needs. Best regards, Mike Lorenzini | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.