Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
787 Review(s)
4.95
Logan B M
September 4, 2023
Mike did great, assisted us with any and everything we needed help with!
Reply from Mike Lorenzini | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: I'm incredibly grateful for your positive feedback, Logan. It's my job to assist you in any way I can during the loan process, so I'm glad to hear that you felt supported. Here at Primary Residential Mortgage, Inc., we aim to provide top-notch service to all our customers. Thank you for taking the time to leave a review and for the 5-star rating. If you ever need assistance in the future, don't hesitate to reach out.
Christopher J H
September 1, 2023
Mike did an amazing job, he was super knowledgeable about loan programs and options, he explained the pluses and minuses of each option and helped me to make informed decisions. The communication throughout the process was great, he provided very detailed information and instructions for any tasks that needed to be competed. I could not ask for a better home buying experience. I would highly recommend Mike Lorenzini for anyone who is looking to buy a home.
Reply from Mike Lorenzini: Christopher, I'm incredibly grateful for your kind words and the time you took to leave such a detailed review. It was a pleasure to guide you through the home buying process, and I'm glad that my explanations about loan programs and options were helpful to you. Outstanding communication is something I always strive for, and I'm glad to hear that I met that mark with you. Thank you for your high recommendation and rest assured, I would be very happy to assist you or any of your friends in the future. Best of luck in your new home! - Mike Lorenzini, Primary Residential Mortgage, Inc.
Michelle C
August 9, 2023
Mike is always looking out for the client's best interest and he keeps everyone informed. I could not ask for a better loan partner.
Reply from Mike Lorenzini | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Thank you so much for the glowing review, Michelle. It's always my top priority to keep clients informed and to look out for their best interest. I'm thrilled to hear that you're satisfied with the service you received at Primary Residential Mortgage, Inc. Your feedback motivates me to continue providing the best possible service. Looking forward to assisting you in the future.
Christopher J C
August 4, 2023
Always available to questions or concerns. Works hard to make everything go smooth.
Reply from Mike Lorenzini: Thank you so much for the kind words, Christopher! I'm so glad to hear that I was able to make the process go smoothly. If you have any questions or concerns in the future, please don't hesitate to reach out.