Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
872 Review(s)
4.95
Derwin Wayne May 4, 2025
Everything was perfect! Mike made everything work smoothly and it was all done online. There is nothing that could be done to make any easier.
Reply from Mike Lorenzini | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Barry and I are thrilled to hear that everything went perfectly and that the online process was smooth for you. It has been our pleasure assisting you, and we truly appreciate your kind words. Thank you! Mike & Barry
Joshua May 1, 2025
Mike and his team worked phenomenal to meet deadlines for this transaction . Communication was excellent for the entire duration of the deal! Highly recommended .
Reply from Mike Lorenzini | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: I'm delighted to hear that you were pleased with the communication and the effort put into meeting deadlines. It was a pleasure assisting you, and I appreciate your high recommendation. I look forward to working with you as you grow your real estate business. Thank you!
Thomas E April 5, 2025
Mike and Barry over delivered !! The entire experience was superb from the beginning . We always felt that they had our best interest
Reply from Mike Lorenzini | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: We are thrilled to hear that you and Becky had such a positive experience. It was our pleasure working with you, and I'm glad that we could exceed your expectations. Your satisfaction means a lot to us at Primary Residential Mortgage, Inc. Thank you for your kind words.
Dorothy March 24, 2025
Mike got the deal done when others could not . He saved the deal for my military buyer. Our buyers are very grateful!
Reply from Mike Lorenzini | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Thank you so much, Dorothy, for your kind words. It was a pleasure to work with you, your team and your buyer. I'm thrilled that we could make it happen, especially knowing how important this was for them. I'm grateful for the opportunity to assist and always here to help in any way I can.
Christie March 10, 2025
Wonderful working with Mike. Let's do it again soon!
Reply from Mike Lorenzini | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Thanks so much for the kind words, Christie! It was a pleasure working with you, and I’m thrilled to hear you had a great experience. Looking forward to our next opportunity to work together!