Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
872 Review(s)
4.95
David Walker May 31, 2025
Mike and team were absolutely outstanding! The process was explained well and they answered every question we had. It was a fantastic process with this team.
Reply from Mike Lorenzini | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: I'm thrilled to hear that you had such a positive experience with us, David. It was a pleasure to assist you, and I'm glad that the process was clear and all your questions were addressed. Thank you for your kind words about the team at Primary Residential Mortgage, Inc.
Michelle May 28, 2025
As always, an on-time professional transaction where my clients and I felt fully informed and cared for. Thank you!
Reply from Mike Lorenzini | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: I'm delighted to hear that you and your clients felt well-informed and cared for during the transaction. It was a pleasure assisting you, and I appreciate your kind feedback. Thank you for trusting me to take care of your most valued clients. :-)
Cynthia Kasey May 7, 2025
Mike kept us up to date during the entire process of our loan application and up to the day of closing. We were very pleased with the entire team.
Reply from Mike Lorenzini | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: I'm thrilled to hear that you were pleased with the loan application process and our team's efforts. It was a pleasure keeping you informed every step of the way. Thank you for your kind words and for choosing Primary Residential Mortgage, Inc.
Daniel May 4, 2025
Mike Lorenzini put a lot of personal effort into my loan application, frequently working on paperwork and responding to my questions even on weekends and in the evening.
Reply from Mike Lorenzini | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: I'm thrilled to hear that my efforts made a positive impact on your loan application process. It was a pleasure working with you, Daniel, and I'm glad I could assist with your questions and paperwork. Thank you for your kind words and for choosing Primary Residential Mortgage, Inc.
Derwin Hill May 5, 2025
Highly recommend to anyone needing a loan officer thanks Mike.
Reply from Owner: I'm thrilled to hear that you had a positive experience, D. Thank you for your recommendation. It was our pleasure assisting you. Mike & Barry