Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
872 Review(s)
4.95
Helen Mattingly January 28, 2025
Mike is always so professional with me and the clients who are in the transaction. He's responsive to inquiries for rates, loan status, and educates everyone on the entire loan journey.
Reply from Mike Lorenzini: Helen,
Thank you for your kind words. It's always a pleasure working with you and your clients. Hope to have more opportunities do work together soon. :-) Thank you! Mike
Amanda January 25, 2025
Our experience was top notch!! Thank you for helping us get into our home!! Absolutely amazing !
Reply from Mike Lorenzini | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Thrilled to hear you had a top-notch experience, Amanda! It was our pleasure to help you get into your new home. Your kind words mean a lot to us and everyone at Primary Residential Mortgage, Inc. Looking forward to assisting you again in the future if the opportunity arises. Don't hesitate to reach out if you need anything else. Take care! - Mike & Barry
India January 20, 2025
It was a pleasure working with Mike Lorenzin. He was very pleasant and professional, and I appreciated all of the status upadates along the way.
Reply from Mike Lorenzini: Thank you for your kind words, India. It was a pleasure working with you as well. I'm thrilled to hear that you appreciated the status updates and found the overall experience pleasant and professional. If you have any future needs or questions, don't hesitate to get in touch. Thank you! Mike
Timothy David January 19, 2025
Mike was excellent at keeping me informed on where I was throughout the process and I never felt like I had a question go unanswered.
Reply from Mike Lorenzini | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: David, it was an honor and a pleasure to work with you. I've set an alert for when rates drop enough to do the VA IRRRL (interest rate reduction refinance loan). The VA requires that you wait 210 days so I'm hoping that corresponds with the lower rates everyone is expecting. Don't hesitate to reach out whenever you have any questions. Thank you for allowing me to play a small part in this exciting milestone in your life. Mike
Jan January 17, 2025
Hugs! Thanks for all you do
Reply from Mike Lorenzini | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Right back at you! Always a pleasure working with you and your clients. :-)