Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
787 Review(s)
4.95
Paige Anne S
October 14, 2023
All paperwork was timely and submitted quickly.
Reply from Mike Lorenzini: I appreciate your positive feedback, Paige. It was my pleasure to ensure that the paperwork for your mortgage process with Primary Residential Mortgage, Inc. was handled promptly. If you have any other needs or questions, don't hesitate to reach out. Your satisfaction is my top priority. Thank you once again for the full 5-star rating.
Jason D T
October 5, 2023
Mike is very knowledgeable, personable and straight forward. He made us feel like we were his biggest priority, and kept the process as stress free as possible.
Reply from Mike Lorenzini | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Thank you so much for the glowing review, Jason. I'm thrilled to hear that your experience financing you first home with Primary Residential Mortgage, Inc. was stress-free and enjoyable. It was a pleasure working with you and making you feel like a priority - because you are! Always here to help with your mortgage needs. Thanks again for your trust and support. - Mike
Lyndsay E T
October 4, 2023
Very knowledgeable, quick to respond, and friendly.
Reply from Mike Lorenzini | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: I'm glad to hear that you had such a positive experience, Lyndsay! Your feedback is greatly appreciated, it was truly my pleasure to assist you. It's always rewarding to hear that my experience and responsiveness had a positive impact. If you ever have more questions in the future, don't hesitate to reach out. Thanks again for allowing me to play a small role in this exciting chapter of your lives. Mike
Karen T
October 4, 2023
I’ve been working with Mike for many years. His experience, expertise and commitment to our mutual clients is second to none!
Karen T.
Megan E
September 20, 2023
Thank you for a smooth transaction and great communication from client-lender contact all the way to closing. Your partnership and assistance not only during the under contract period but during the buyers home search was above and beyond. My clients have only wonderful things to say about their experience with PRMI as well!
Reply from Mike Lorenzini | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: We are truly grateful for your kind words, Megan. Knowing that you had a smooth transaction and great communication experience with PRMI only pushes us to work harder and continue exceeding expectations. Your positive feedback is greatly appreciated. Looking forward to any future transactions we may have together. Thanks again for choosing Primary Residential Mortgage, Inc. Mike and Barry