Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
732 Review(s)
4.98
Gina Liberto October 22, 2024
Jim Conway was so patient with answering mine and my clients many questions. I highly recommend him!
Reply from Jim Conway: I'm really glad to hear that you had a positive experience, Gina! It was my pleasure to assist you and your clients. Your questions are always welcomed - it's important to me that you feel confident and well-informed during the process. Thank you for choosing Primary Residential Mortgage, Inc. and for the fantastic review and rating. I look forward to working with you again in the future.
Julianna S October 19, 2024
Very knowledgeable and able to help whenever we needed
Reply from Jim Conway: I'm so thrilled that you found my service helpful, Julianna! It's good to know that you appreciated my expertise. At Primary Residential Mortgage, Inc., we strive to always be available and responsive to our valued customers like you. Your positive review means a lot to me. Thank you so much for taking the time to share your experience and for the perfect rating. If you ever need any further assistance, don't hesitate to reach out!
Brent October 17, 2024
Thank you for the opportunity to work with you.
Hope October 17, 2024
Always great working wtih Jim. He was so patient with my clients and keep me up to date throughout the entire process.
Reply from Jim Conway: I'm delighted to hear your positive feedback, Hope! It was a pleasure working with you and your clients. Keeping you updated throughout the process is part of our commitment at Primary Residential Mortgage, Inc. It's wonderful that you appreciated it. Looking forward to our future collaborations. Thanks for the 5-star review!
Jim Conway
Marcus October 11, 2024
The way he coached us through this long process, advise us. I know it's a job but it felt personal to us with the way he helped and made this happen. Thank you Jim 🙏🏾🙏🏾
Reply from Jim Conway: Hi Marcus,
I'm thrilled to hear that you felt taken care of during the whole process. It's always my goal to make sure my clients feel supported and informed every step of the way. It was a pleasure working with you and I'm glad I could assist in making this happen. Your kind words and the time you took to leave a review means a lot to me. Looking forward to any future opportunities to help you with your mortgage needs.
Jim Conway, Primary Residential Mortgage, Inc.