Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
653 Review(s)
4.98
Jay B B
October 23, 2023
Jim made the loan process so easy. He had our best interest in mind. We couldn’t have asked for a better loan officer. Highly recommend Jim at PRMI.
Reply from Jim Conway: I'm truly humbled by your kind words, Jay. It was a pleasure supporting you through the loan process at Primary Residential Mortgage, Inc. and I'm thrilled to hear that you felt my commitment to your best interests. I strive to make the process as straightforward and hassle-free as possible for all my clients. Thank you for your high recommendation and for taking the time to leave this review. I'm here if you need any further assistance. Best regards, Jim Conway.
Veranika K C
October 14, 2023
Jim went above and beyond to help me get the house. He answered all my questions and always let me know what was happening so I didn't have to stress about not knowing what's going on. Great experience! Thank you Jim.
Reply from Jim Conway: I truly appreciate your kind words, Veranika. It was my pleasure to assist you throughout the process. Ensuring you feel informed and stress-free is part of my commitment to excellent service. I'm glad to hear you had a great experience with Primary Residential Mortgage, Inc. Please don't hesitate to reach out if you have any further questions or needs. Thank you once again for the 5-star review. It was a pleasure helping you secure your house.
Ryan T K
October 11, 2023
I feel like Jim went above and beyond. Was always available and communicating
Reply from Jim Conway: I'm truly humbled by your 5-star review, Ryan. Your kind words have made my day! At Primary Residential Mortgage, Inc., we aim to exceed expectations and I'm glad to hear that I succeeded in this regard. I'm always here to assist you with any mortgage needs and your feedback encourages me to provide the best service possible. Thank you once again for choosing me as your loan officer. Looking forward to our continued relationship.
A Russell
October 9, 2023
I would definitely recommend Jim. He was able to help us through everything that came up during the home buying process. Because of his knowledge and experience we were able to close and close on time!
Alyssa C R
October 9, 2023
Jim was extremely helpful through every issue that popped up. Because of his knowledge and experience he helped us close and close on time! We are so happy and grateful everything worked out.
Reply from Jim Conway: I'm thrilled to hear that you had a satisfying experience, Alyssa. It was my pleasure to assist you throughout the process, and I'm glad to have been able to ensure a smooth closing for you. Your satisfaction is the most important thing to us here at Primary Residential Mortgage, Inc. Thank you for the fantastic rating and review. I'm here for any future needs you might have.