Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
732 Review(s)
4.98
Jackson C January 25, 2025
Knowledgeable and honest. Very helpful
Reply from Jim Conway: Jackson, thanks for the great review! I really appreciate you taking the time to share your experience. I strive to provide honest and helpful service, so it's rewarding to hear that came across. I'm glad I could help you with your mortgage needs.
Stacy January 25, 2025
You are the best! Thank you for always taking care of my buyers
Reply from Jim Conway: Stacy, hearing that is music to my ears! I truly appreciate you taking the time to share your experience. Helping your buyers is always my top priority and I’m so glad I could deliver. I value your business and look forward to working with you again soon.
Jeremy P January 23, 2025
Jim was very helpful throughout the entire process. Always made himself available and answered any questions we had along the way.
Reply from Jim Conway: Jeremy's review is spot on. Making myself available to my clients is paramount, and I'm truly happy to hear it was helpful during what can be a complicated process. I appreciate Jeremy taking the time to share his experience and I’m glad I could answer his questions and help him through the loan. It's always rewarding to know I've made a difference.
Stacey January 16, 2025
Jim was very communicative during the process and was able to close the loan in a smooth and quick manner!
Brittany T January 10, 2025
Jim was incredibly helpful, patient, and quick to reply. He made sure we understood everything and kept us updated. Very appreciative for his support throughout this process!
Reply from Jim Conway: It's fantastic to hear that my efforts to provide you with a clear understanding and timely updates were appreciated, Brittany. I'm thrilled that you're happy with the service you received. It's my goal to ensure that the process is as smooth and understandable as possible for each client. Your feedback means a great deal to me and the team here at Primary Residential Mortgage, Inc. Thank you for taking the time to share your experience and for the 5-Star rating! If you need any further assistance, feel free to reach out.