Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
653 Review(s)
4.98
Danah R
February 29, 2024
It was wonderful working with you, Jim! I hope we can work together again in the future. Thanks for everything you did to get this one to the finish line. :)
Danah
Reply from Jim Conway | Loan Officer/Sales Manager | Primary Residential Mortgage, Inc.: I'm really pleased to hear that you had a positive experience, Danah. Your satisfaction is my top priority, and it was truly a pleasure to assist in getting everything finalized. I would be delighted to work with you again in the future. Thanks for the stellar review. It means a lot! Best regards, Jim Conway.
William S
January 22, 2024
Jim is the best!!
Reply from Jim Conway: I'm incredibly grateful for your kind words and the 5-star review, William! It's my utmost pleasure to serve you. I'm thrilled to know that you had a positive experience with me at Primary Residential Mortgage, Inc. If you ever need any financial assistance in the future, don't hesitate to reach out. Thanks once again, William!
Joel C Q
January 15, 2024
He made my first time buying very smooth and easy. Definitely learned a lot from him
Reply from Jim Conway: I'm truly thrilled to hear that your first home buying experience was a smooth and educational one, Joel. It's my aim to make the mortgage process as understandable and hassle-free as possible for my clients. Your positive feedback and high rating are much appreciated. Looking forward to assisting you in the future with any mortgage needs you may have. Thanks again for choosing Primary Residential Mortgage, Inc. - Jim Conway.
Shameeka S
January 12, 2024
Jim and his team are a pleasure to work with. He goes above and beyond, exceeds expectations, and is always available to answer any questions you may have. He's very knowledgeable, professional, and ensures clients receive the best loan options available that fit their needs.
Reply from Jim Conway: I am absolutely delighted to hear about your positive experience, Shameeka. My team and I at Primary Residential Mortgage, Inc. take pride in ensuring our clients' needs are met with the best loan options available. It's encouraging to know that our efforts have been appreciated. Remember, we're just a phone call away if you have any more questions in the future. Thank you for the stellar review and for entrusting us with your business. Best, Jim Conway.
Steve C
January 12, 2024
Jim,
You did a great job start to finish and have been a good communicator & very professional. Thanks!
Steve Chapman