Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
732 Review(s)
4.98
Zoe A December 12, 2024
Jim helped my boyfriend and I as we bought our first home. He was always available to answer our questions. Buying a home felt scary for us at the start, but Jim explained every step of the process in detail to make sure we felt comfortable with our decisions.
Reply from Jim Conway: I'm truly grateful for your kind words, Zoe. It was a pleasure to guide you through your first home-buying experience. Buying a home is a significant step, and I'm glad I could help make the process less intimidating for you. Remember, I'm always here should you have any future questions or need assistance. Thank you for trusting me and Primary Residential Mortgage, Inc. Enjoy your new home! - Jim Conway
Michele December 11, 2024
It is always the best experiene working with Jim and his team!
Reply from Jim Conway: Michele, thank you for taking the time to leave such a wonderful review! My team and I are thrilled to hear that you always have a great experience working with us at Primary Residential Mortgage, Inc. We value your business and look forward to serving your mortgage needs in the future. Thanks again for the full marks! - Jim Conway
Garrett December 11, 2024
Amazing guy . Always went above and beyond to best help me and get me through the process .
Reply from Jim Conway: Thank you, Garrett, for your fantastic review. It was a pleasure working with you, and I'm thrilled I was able to help make the process smoother for you. Your satisfaction is my top priority, so I'm delighted to hear you felt supported. If you ever need assistance in the future, don't hesitate to reach out. Thanks again for choosing Primary Residential Mortgage, Inc.
Patty November 22, 2024
Jim is always a pleasure to work with. He stays on top of the transaction, answers any questions the buyers and/or I have at any time and is thorough in his explanations. I never hesitate to send a client his way!
Reply from Jim Conway: I'm delighted to hear that you had a positive experience, Patty. It's always a priority for me to keep everyone involved in the transaction informed and to provide thorough explanations. I am always here to assist you and your clients. Thanks for choosing Primary Residential Mortgage, Inc. and for the high rating!
Hunter N November 1, 2024
Jim always alerted us of upcoming events which helped relieved stress for us. He also always made himself availble whether he was in his office or not. Most importantly, he always treated us with kindness and respect.
Reply from Jim Conway: Thank you for the glowing review, Hunter! I'm delighted to hear that my work has been helpful in making the process less stressful for you. I always strive to be accessible and provide the best service to all my clients. Your kind words and respect are highly appreciated. Looking forward to assisting you with your future needs at Primary Residential Mortgage, Inc.