Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
653 Review(s)
4.98
William J B
April 20, 2024
Our experience with Jim was excellent in every respect. He was attentive to our every need and quick to respond to all of our communications. Jim made purchasing our condo a very pleasant experience
Linda C B
April 20, 2024
Jim was always available to answer our questions and gave excellent advice. Always felt that he had our backs Would recommend him and his staff Everyone was professional and responsive.
Reply from Jim Conway: I greatly appreciate your kind words, Linda. It was an absolute pleasure assisting you with your mortgage needs. We at Primary Residential Mortgage, Inc. always strive to be available and provide the best advice for our clients. It's great to hear that you felt supported throughout the process and that you were satisfied with the professionalism and responsiveness of our team. Thank you for your high rating and recommendation! We look forward to being there for you in any future needs you may have.
Nick W
March 25, 2024
My clients have worked with Jim a few times, and there is a reason they keep coming back when they need mortgage help. Always a great experience
Reply from Jim Conway: I truly appreciate your kind words, Nick. It's always a pleasure working with your clients and I'm glad to hear they've had positive experiences. Here at Primary Residential Mortgage, Inc., we strive to provide the best service possible. Looking forward to continuing our work together in the future. Best, Jim Conway.
Karly P S
March 24, 2024
We have use Jim now for many home purchases and refinances. He is a true professional. He is very knowledgeable and he keeps us informed always. We will continue to use Jim in all our future home purchases/refinances.
Reply from Jim Conway: I'm truly humbled by your kind words, Karly. It's always a pleasure assisting you with your home purchases and refinances. Your trust in me and Primary Residential Mortgage, Inc. is greatly appreciated. I look forward to providing you with the same level of professional service in all your future home purchases/refinances. Thank you for the fantastic rating!
Sandesh S
March 22, 2024
His availability to talk, answer any questions at any time and explain everything in details at any time of the day.
Reply from Jim Conway: I'm incredibly grateful for your kind words and 5-star rating, Sandesh. It's important to me that my clients feel informed and comfortable throughout the entire process, so I'm glad I was able to provide that for you. If you ever have more questions in the future, remember I'm always here to help. Thank you for choosing Primary Residential Mortgage, Inc.