Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
732 Review(s)
4.98
John Reckard September 26, 2024
Jim is ontop of it at all times! No matter what day of the week or hour in the evening, he was quick to take our call and run through any questions we had to provide a thorough and accurate answer. It was an absolute pleasure to work with him and we hope to work with him in the future!
John September 25, 2024
Jim is ontop of it at all times! No matter what day of the week or hour in the evening, he was quick to take our call and run through any questions we had to provide a thorough and accurate answer. It was an absolute pleasure to work with him and we hope to work with him in the future!
John Scott September 25, 2024
Jim is ontop of it at all times! No matter what day of the week or hour in the evening, he was quick to take our call and run through any questions we had to provide a thorough and accurate answer.
Reply from Jim Conway: Thank you, John, for such a wonderful review. I am thrilled to hear that my service met your expectations. Assisting customers like you always drives me to do my best, no matter the day or the hour. I'm committed to providing thorough and accurate answers to all of my clients' queries. I'm glad that you were satisfied with your experience at Primary Residential Mortgage, Inc. Looking forward to working with you again in the future.
Abby Lohr September 25, 2024
I’ve closed 3 deals with Jim and he’s a delight every time. This most recent one got hairy at the 11th hour and he got it all taken care of!
Abigail R September 24, 2024
Best lender! Absolutely love working with Jim
Reply from Jim Conway: I'm thrilled to hear that you had a positive experience working with me, Abigail. It's always my aim to provide the best possible service for all my clients at Primary Residential Mortgage, Inc. Thank you for the full 5-star rating, I genuinely appreciate your kind words and high praise. Look forward to serving your mortgage needs in the future.