Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
655 Review(s)
4.98
Amber N B
May 16, 2024
It is always a great experience working with Jim! He is quick to respond (weekends, nights, holiday), professional and knowledgeable.
John F H
May 11, 2024
My experience dealing with Jim was excellent! Jim went above and beyond to help us accomplish what seemed like it was going to be impossible! It was a great experience working with Jim.
Brianna N S
May 4, 2024
Jim made me feel knowledgeable and comfortable during each step of the process. He was extremely responsive to questions/concerns and provided consistent check ins along the way.
Reply from Jim Conway: I'm truly grateful for the kind words and the 5-star rating, Brianna. Your feeling of comfort and understanding throughout each step was my main goal and I'm pleased to know I achieved that. I'll always be here to respond to any questions or concerns you might have in the future. Thanks again for choosing Primary Residential Mortgage, Inc. Enjoy your new home! - Jim Conway
Patty M
April 30, 2024
As always Jim stayed on top of this transaction updating along the way. He prepared the buyer for every step and was thorough and got the job done in plenty of time for settlement!
Reply from Jim Conway: I'm glad to hear that you're satisfied with the transaction, Patty. It was my pleasure to guide you through each step and ensure everything was ready in time for your settlement. Your positive feedback means a lot to us at Primary Residential Mortgage, Inc. Looking forward to assisting you with any future mortgage needs.
Vickie M H
April 28, 2024
I am very thankful for Jim's professional, responsive and honest assistance with the whole mortgage process from beginning to end. He made himself available to me via any method of my choice email, business phone or cell phone, which I appreciated and took advantage of. We are grateful for all of Jim's and his team's time they devoted to our home purchase. We were ready to give up until we were referred to Jim.