Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
732 Review(s)
4.98
Kathryn P April 7, 2025
Jim made this process seemless and made everything seem so easy. He made sure I was informed every step of the way and ensured I knew what to expect throughout this usually stressful process.
Reply from Jim Conway | Loan Officer/Sales Manager | Primary Residential Mortgage, Inc.: I'm delighted to hear that the process was seamless for you, Kathryn. It was a pleasure to assist you, and I'm glad I could provide clarity and ease during your mortgage journey. Thank you for your kind words.
Leslie April 4, 2025
Thanks for all your hard work on this loan!
Delinda April 3, 2025
Jim was excellent to work with, and made this so easy for my clients!
Reply from Jim Conway: I'm thrilled to hear that working with me made the process easy for your clients. It was a pleasure assisting you, and I appreciate your kind words.
Caleb Cris March 31, 2025
I had an excellent experience working with Jim Conway! From start to finish, the process was smooth, transparent, and stress-free. They took the time to explain everything in detail, ensuring I felt confident in my decisions. Their communication was top-notch, always responding promptly to my questions and keeping me updated at every step.
Not only did they secure a good rate for my mortgage, but they also went above and beyond to make sure the loan process was as seamless as possible. Their professionalism, expertise, and dedication to customer service truly set them apart.
I highly recommend Jim Conway and Primary Residential Mortgage to anyone looking for a reliable and knowledgeable mortgage lender. Thank you for making my home-buying experience so easy and enjoyable!
Caleb Matthew March 30, 2025
I had an excellent experience working with Jim Conway! From start to finish, the process was smooth, transparent, and stress-free. They took the time to explain everything in detail, ensuring I felt confident in my decisions. Their communication was top-notch, always responding promptly to my questions and keeping me updated at every step.
Not only did they secure a good rate for my mortgage, but they also went above and beyond to make sure the loan process was as seamless as possible. Their professionalism, expertise, and dedication to customer service truly set them apart.
I highly recommend Jim Conway and Primary Residential Mortgage to anyone looking for a reliable and knowledgeable mortgage lender. Thank you for making my home-buying experience so easy and enjoyable!
Reply from Jim Conway: I'm delighted to hear that you had such a positive experience working with me. Ensuring a smooth, transparent, and stress-free process is always my goal, and I'm glad I could help you feel confident in your decisions. Thank you for your kind recommendation of Primary Residential Mortgage, Inc. It was a pleasure assisting you with your home-buying journey.