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Client Reviews

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

487 Review(s)
4.92
Matthew Steven
February 12, 2025
Process was easy and we were able to close VERY fast. Will definitely reach out again in the future!
Kristin
January 31, 2025
Your wonderful Chad, Thanks for getting this deal done so quickly!!
Aaron Kyle
December 23, 2024
Chad was fantastic! Always available to answer my questions and made the loan process seamless.
Reply from Chad Piunti: Really appreciate the positive feedback, Aaron. It's great to know you found the loan process to be seamless and my availability helpful. This is exactly the kind of experience we aim to provide at Primary Residential Mortgage, Inc. Thanks for taking the time to share your experience. Looking forward to assisting you again in the future.
Polly
December 21, 2024
My initial contact was off hours, and they went above and beyond to make sure I got what I needed. Everyone was responsive and helpful, and I was pleased to do business with them.
Reply from Chad Piunti: I'm so glad to hear that you were pleased with our service, Polly. It's fantastic to know that we were able to assist you, even outside of regular business hours. Your satisfaction is our top priority at Primary Residential Mortgage, Inc., and your positive feedback means the world to us. Looking forward to helping you again in the future. Thanks a ton for the stellar 5-star rating!
Paul
December 21, 2024
Eased our minds and reduced our stress. A true problem solver!
Reply from Chad Piunti: Hi Paul, I'm so glad to hear that I could ease your mind and reduce your stress throughout your mortgage process. As a part of the Primary Residential Mortgage, Inc. team, my main goal is always to solve problems and make things as smooth as possible for our clients. I appreciate your positive feedback and 5-star rating. Don't hesitate to reach out if you need anything in the future. Thanks! -Chad Piunti