Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
485 Review(s)
4.92
David July 24, 2024
Super responsive, patient with my recurring questions, and calculated too many estimates on payments than one person should ever have to
Reply from Chad Piunti: It's great to hear that you had a positive experience, David! I aim to be as responsive and patient as possible, so your feedback really means a lot. I'm always happy to calculate as many payment estimates as needed to ensure the best possible outcome for my clients. Thanks for taking the time to leave this 5-star review. Looking forward to assisting you in any future dealings with Primary Residential Mortgage, Inc.
Kelly N July 23, 2024
Chad's team did a great job - they switched a loan for a home I listed and got it done is a very short amount of time. His communication was great and automated, and he was available to answer my questions politely and with professionalism.
Danilo July 2, 2024
As inexperienced, first-time homebuyers, my husband and I had countless questions. Chad and his team were incredibly responsive, always addressing our queries promptly and with kindness. Chad, in particular, was lightning fast with his replies. The team clearly goes above and beyond upfront to provide comprehensive guidance, yet everyone remains readily available for additional questions or clarifications. The mortgage process can be quite daunting and stressful, but Chad and his team truly made it a positive and seamless experience. Thank you, Chad!
Reply from Chad Piunti: Hi Danilo, it's Chad. I'm thrilled to hear that your experience with Primary Residential Mortgage, Inc. was a positive one. Navigating the homebuying process, especially for the first time, can indeed be overwhelming. That's why my team and I prioritize responsiveness, understanding, and comprehensive guidance. We're here to make the process as seamless and stress-free as possible. It was a pleasure assisting you and your husband in your journey to homeownership. Thank you for your generous review and the perfect rating. Don't hesitate to reach out if you have any more questions in the future!
Shane Tyler June 29, 2024
Chad was super responsive to questions and concerns. He really took the time to walk us through the process, helped us navigate this new experience, and explained the important details. Nothing but praise and gratitude for Chad and his team for their help!
Reply from Chad Piunti: Hey Shane, thank you for the stellar review! I'm thrilled to hear you felt supported throughout the process. It's very important to me that my clients understand each step, and I'm glad to have been able to assist you. Your praise and gratitude mean a lot to my team and me. Looking forward to potentially working with you again in the future. - Chad Piunti, Primary Residential Mortgage, Inc.