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Client Reviews

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

504 Review(s)
4.92
Susan S
February 22, 2025
very helpful and responsive!
Reply from Chad Piunti: Hi Susan, Thanks so much for the kind words! I'm really glad to hear that you found my help useful and that I was able to respond to your needs promptly. It's always my goal to make the process as smooth and stress-free as possible. If you ever need anything else or have more questions, feel free to reach out anytime.
Jamal
February 15, 2025
I had a fantastic experience with Chad Piunti. The loan process was smooth, quick, and transparent. He was extremely helpful, answering all my questions and guiding me through every step. I felt well-informed and supported throughout the entire process. I’m grateful for how easy he made it to secure the loan I needed, and I would highly recommend Primary Residential Mortgage to anyone looking for reliable and efficient financial services. Thank you for your outstanding support!
Reply from Chad Piunti: Jamal, thank you so much for sharing your experience. It was truly a pleasure working with you and I'm thrilled to hear that the process felt smooth and transparent. Ensuring you felt informed and supported every step of the way is exactly what I aim for. I'm glad we could make securing your loan an easy experience, and your recommendation means a lot. If you ever need anything else or have more questions in the future, feel free to reach out. Wishing you all the best!
Matthew Steven
February 12, 2025
Process was easy and we were able to close VERY fast. Will definitely reach out again in the future!
Reply from Chad Piunti | Loan Officer/Sales Manager | Primary Residential Mortgage, Inc.: Matthew, I'm thrilled to hear that you found the process easy and were pleased with how quickly we closed. It was a pleasure working with you, and I'm here whenever you're ready for your next steps. Looking forward to assisting you again in the future!
Kristin
January 31, 2025
Your wonderful Chad, Thanks for getting this deal done so quickly!!
Aaron Kyle
December 23, 2024
Chad was fantastic! Always available to answer my questions and made the loan process seamless.
Reply from Chad Piunti: Really appreciate the positive feedback, Aaron. It's great to know you found the loan process to be seamless and my availability helpful. This is exactly the kind of experience we aim to provide at Primary Residential Mortgage, Inc. Thanks for taking the time to share your experience. Looking forward to assisting you again in the future.