Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
495 Review(s)
4.92
Greg August 19, 2024
Always a smooth transaction with PRMI.
Reply from Chad Piunti: Really appreciate your positive feedback, Greg! It's great to hear that your transaction with Primary Residential Mortgage, Inc. was smooth. I'm here to offer the best service possible, and your 5-star review tells me I'm doing something right. Looking forward to working with you in the future.
John Radley August 13, 2024
Chad and the entire team were professional, courteous, and responsive through each phase of the process. I will share my experience with colleagues and friends who are looking to purchase a home or refinance their current one.
Reply from Chad Piunti: John, thank you for the fantastic review and for the 5-star rating. It's great to hear that you appreciated our professionalism and responsiveness. We always strive to provide the best service to our clients. Your willingness to share your experience with colleagues and friends is the highest compliment we could receive. If you or anyone you know is looking for help with their mortgage needs in the future, remember that we're here to assist. Thanks again for choosing Primary Residential Mortgage, Inc. - Chad Piunti.
Amanda August 7, 2024
Chad made sure everything went smoothly so we could close on time! He was happy to answer any of our questions throughout the entire process. Thank you Chad!
Amanda Nicole August 6, 2024
Chad made sure everything went smoothly so we could close on time! He was happy to answer any of our questions throughout the entire process. Thank you Chad!
Reply from Chad Piunti: Hi Amanda, I'm really pleased to hear that you had a smooth experience and that we were able to close on time. It was my pleasure to answer all of your questions throughout the process. If you have any other questions in the future, don't hesitate to reach out. I'm always here to help. Thanks for the wonderful review and for choosing Primary Residential Mortgage, Inc. - Chad Piunti.
Lee July 31, 2024
Chad always goes above and beyond. Despite being on a college tour with his child, he jumped in to redo our financing at the last minute when an issue was found on closing day. Without his help, we wouldn't have been able to close as intended.
Reply from Chad Piunti: Hi Lee, Thank you so much for taking the time to leave this excellent review. I'm glad that I was able to assist in ensuring your financing went through as planned, even if it came down to the wire! Your satisfaction is my top priority, and it's always reassuring to hear that the dedication is making a positive impact. I'm here for you anytime you need assistance with your mortgage needs. Chad Piunti, Primary Residential Mortgage, Inc.