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Client Reviews

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

432 Review(s)
4.91
Amy S June 28, 2023
This was my second home buying experience with Chad. I came back to him because my first experience was flawless. Chad made himself 100% available to me on a weekend after I saw a house I wanted to make an offer on and he worked closely with me to help me and walk me through the intense homebuying process on an accelerated time line. Chad is beyond efficient, always professional, available and responsive for all my questions at any time. He was transparent and honest, respectful and supportive. He was my advocate during negotiations - I felt protected during this big decision, both personally and financially he was right by my side. He is highly knowledgeable about all things mortgage and I never doubted that I was getting the absolute best and most current information. I will always use him for any needs I have in his arena and cannot recommend him highly enough.
Reply from Chad Piunti | Loan Officer/Sales Manager | Primary Residential Mortgage, Inc.: Hi Amy- Just checking in to see how things are going.  I hope you are enjoying you’re the house.  If I can help with anything, please let me know. Thanks!
Gaige K June 14, 2023
As a first-time homebuyer, I was unfamiliar with the process behind closing on a house and the terminology. Chad was very patient and always willing to hop on a call to explain things to me. Overall, Chad and the other folks at PRMI made my home buying process as effortless as it could be, and I'd highly recommend working with him.
Reply from Chad Piunti | Loan Officer/Sales Manager | Primary Residential Mortgage, Inc.: Hi Gaige- Just checking in to see how things are going.  I hope you are enjoying you’re the house.  If I can help with anything, please let me know. Thanks!
Jessica D June 10, 2023
Chad is perfect.
Mark K June 1, 2023
Chad was great to deal with, went up and beyond the call of duty and definitely recommend his services
Reply from Chad Piunti | Loan Officer/Sales Manager | Primary Residential Mortgage, Inc.: Hi Mark- Just checking in to see how things are going.  I hope you are enjoying you’re the house.  If I can help with anything, please let me know. Thanks!
Don Twine May 29, 2023
Chad and his team made the whole home buying process less stressful. Chad quickly got back to us with numbers for every house we took interest in. Always very responsive and easy to work with. Highly recommended!