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Client Reviews

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

432 Review(s)
4.91
Jenna Sublett February 28, 2024
Chad's help and guidance throughout this process was exemplary. He answered our questions, made us feel so at ease, and was there every step of the way. We have our dream home and Chad was a huge were part of it. We cannot thank him enough.
Jenna S February 28, 2024
Chad's help and guidance throughout this process was exemplary. He answered our questions, made us feel so at ease, and was there every step of the way. We have our dream home and Chad was a huge were part of it. We cannot thank him enough.
Reply from Chad Piunti | Loan Officer/Sales Manager | Primary Residential Mortgage, Inc.: Hey Jenna- Thanks for the awesome review. You guys have gone through quite a bit to finally have your home, but your patience has paid off. So excited for you. Stay on touch!
Adia H February 28, 2024
Chad was effective, efficient and caring! He never missed a beat and was always a phone call away!!! Such a great experience and I’ll will be sending more people his way!
Reply from Chad Piunti | Loan Officer/Sales Manager | Primary Residential Mortgage, Inc.: Thanks, Adia! Appreciate the kind words. Great that you're staying in the area & so close to family (& Me!). I'll be looking for you guys when we pop into Belvedere.
Jon-David S February 26, 2024
Chad always does an excellent job!!
Reply from Chad Piunti: I'm truly grateful for your positive feedback, Jon-David. It's always a pleasure working with you, and I'm thrilled to hear that you're satisfied with the service I provide. I'm here at Primary Residential Mortgage, Inc. whenever you need any assistance in the future. Thank you for the excellent rating!
Charles P February 19, 2024
Chad was very informative, kind, and understanding of our situation. He and his team walked us through every step and we didn't feel pressured or taken advantage of.
Reply from Chad Piunti: I'm sincerely grateful for your positive feedback, Charles. Your kind words have truly made my day. It was absolutely my pleasure to guide you through each step of the process and to ensure you felt comfortable and informed at all times. At Primary Residential Mortgage, Inc., our customer's trust and satisfaction are our top priorities. Thanks for taking the time to share your experience. If you ever need assistance in the future, please don't hesitate to reach out. - Chad Piunti