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Client Reviews

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

432 Review(s)
4.91
Heather Hettchen November 14, 2023
Chad and his team are exceptional to work with! He is always ready and available to answer all questions, especially from someone who had quite a few. Chad is extremely patient and makes the home buying process much simpler and actually enjoyable. This was not my first time using Chad and PRMI, and it definitely won’t be the last. Thanks so much!
Heather H November 14, 2023
Chad and his team are exceptional to work with! He is always ready and available to answer all questions, especially from someone who had quite a few. Chad is extremely patient and makes the home buying process much simpler and actually enjoyable. This was not my first time using Chad and PRMI, and it definitely won’t be the last. Thanks so much!
Reply from Chad Piunti: Heather, I appreciate your kind words and am thrilled to hear that you had such a great experience with my team and me at Primary Residential Mortgage, Inc. It's always our goal to make the home buying process as simple and enjoyable as possible. It was a pleasure answering your questions and assisting you throughout the process. We look forward to working with you again in the future. Thank you for your trust and the fantastic review!
Julie T November 12, 2023
Great to work with.
Maggie F November 10, 2023
Chad is truly amazing! He is always here to provide nothing but the best service for me and my clients! He is a helpful resource, straight forward, and full of knowledge. I would recommend him and his team to anyone and everyone!
Reply from Chad Piunti: I'm deeply humbled by your kind words, Maggie. It's always a joy to deliver nothing but the best service to you and your clients. Here at Primary Residential Mortgage, Inc., our aim is to be a reliable, straightforward, and knowledgeable resource. Your satisfaction is our top priority and your recommendation means the world to us. Thank you for taking the time to leave this review. We look forward to continuing to serve you!
Jennifer C November 9, 2023
Chad was referred to me by my friend/realtor, Jen Ingool. Jen, of course, had great things to say about Chad & his Team. But...Chad & his Team (Kate & Terry) far exceeded my expectations. I was new to the whole home buying experience & applying for a loan of this size. Chad, Kate, & Terry were always so pleasant & patient, kept me informed through every step of the process, and they were always available if I had a question or concern--I felt like they were on my team routing for me & always had my back.
Reply from Chad Piunti | Loan Officer/Sales Manager | Primary Residential Mortgage, Inc.: Wow- what a great review. Thanks, Jennifer! My team is amazing but you made things easy on us. Enjoy your new home!