Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
487 Review(s)
4.92
Katherine September 5, 2024
Chad was incredibly helpful in getting us all the information we needed, moving quickly when we wanted to put an offer on our home, and was very patient and educational with us as first time home buyers. We felt very comfortable and supported by Chad through the entire process.
Reply from Chad Piunti: I'm really glad to hear you felt comfortable and supported throughout your home-buying process, Katherine. It was a pleasure assisting you as first-time home buyers. Being able to provide you with pertinent information and act quickly on your behalf were my top priorities. Thank you for taking the time to leave a review and for rating my services at Primary Residential Mortgage, Inc. with 5 stars. I look forward to possibly working with you again in the future!
David August 28, 2024
Chad was able to easily guide us thru the process on a quick close that included us being out of the country for part of the time leading up to the close. He was able to explore options and payment for both myself and daughter who had some prior credit issues to get us the best deal possible.
Reply from Chad Piunti: David, I'm thrilled to hear your feedback and greatly appreciate your 5-star review. It was a pleasure helping you navigate through the process, especially under such unique circumstances. We at Primary Residential Mortgage, Inc., always strive to explore all possible options to provide the best deal for our customers. I'm glad we could assist both you and your daughter in overcoming prior credit issues. Should you need any assistance in the future, don't hesitate to reach out. - Chad Piunti
Greg August 19, 2024
Always a smooth transaction with PRMI.
Reply from Chad Piunti: Really appreciate your positive feedback, Greg! It's great to hear that your transaction with Primary Residential Mortgage, Inc. was smooth. I'm here to offer the best service possible, and your 5-star review tells me I'm doing something right. Looking forward to working with you in the future.
John Radley August 13, 2024
Chad and the entire team were professional, courteous, and responsive through each phase of the process. I will share my experience with colleagues and friends who are looking to purchase a home or refinance their current one.
Reply from Chad Piunti: John, thank you for the fantastic review and for the 5-star rating. It's great to hear that you appreciated our professionalism and responsiveness. We always strive to provide the best service to our clients. Your willingness to share your experience with colleagues and friends is the highest compliment we could receive. If you or anyone you know is looking for help with their mortgage needs in the future, remember that we're here to assist. Thanks again for choosing Primary Residential Mortgage, Inc. - Chad Piunti.
Amanda August 7, 2024
Chad made sure everything went smoothly so we could close on time! He was happy to answer any of our questions throughout the entire process. Thank you Chad!