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Client Reviews

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

473 Review(s)
4.92
Simon David Halliday October 1, 2024
Very responsive and helpful when anything was unclear. Would recommend him to others.
Reply from Chad Piunti: Thank you, Simon, for this stellar review. I'm glad I could provide clarity when needed and your recommendation means a lot. I strive to be responsive and helpful to all my clients at Primary Residential Mortgage, Inc. Look forward to working with you again in the future! - Chad Piunti
David Hodgson September 30, 2024
Chad is so friendly, easy to work with, super communicative, and explains the process and each step extremely well and in easy enough terms to make things less daunting
Reply from Chad Piunti: Thank you so much for your incredibly kind words, David! It makes me happy to know that you found my approach to be friendly and communicative. My aim in explaining each step in detail is to make the process less daunting for you, and I'm glad to hear that it was effective. It was a privilege working with you on your mortgage needs at Primary Residential Mortgage, Inc. Looking forward to assisting you again in the future!
Jaime Gervasi September 26, 2024
We have worked with Chad for years and can confidently say he consistently delivers on his promises. He and his team possess the expertise, systems, and a wide range of products to meet your home finance needs. Their exceptional customer service ensures that your next move is your best move. Chad is one of our team’s most trusted resources, and we highly encourage you to make him one of yours as well
Reply from Chad Piunti: Hello Jaime, Thank you so much for your generous words and the 5-star rating. It's always a pleasure working with you and your team. I'm thrilled to hear that you find our service exceptional and beneficial. At Primary Residential Mortgage, Inc, we always strive to provide the best products and expertise to meet our clients' home financing needs. Your trust and endorsement mean a lot to me and my team. We look forward to continuing this fruitful partnership and assisting you with your future home finance needs. Chad Piunti
Nancy Nastasi Reigle September 25, 2024
He was very responsive and available. He treated me with respect and was very knowledgeable. I enjoyed working with him.
Reply from Chad Piunti: I'm thrilled to hear you had such a positive experience, Nancy! Ensuring that you're informed and comfortable throughout the process is a top priority for me. It was a pleasure working with you and I'm grateful for the opportunity. Thank you for the glowing review and for choosing Primary Residential Mortgage, Inc. - Chad Piunti.
Harry H Wolfe V September 9, 2024
Very timely efficient and honest
Reply from Chad Piunti: I'm really appreciative of your positive feedback, Harry. It's great to hear that you found the service at Primary Residential Mortgage, Inc. efficient and honest. Ensuring a prompt and transparent process for all my customers is a top priority for me. Thank you for your 5-star rating. I look forward to working with you in the future. - Chad Piunti