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Client Reviews

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

487 Review(s)
4.92
Margaret
December 21, 2024
We had so many moving peieces but Chad and his team worked really hard to make sure we were able to close in a really quick timeline.
Reply from Chad Piunti: Margaret, thank you for the wonderful five-star review! I'm thrilled to hear that you were satisfied with our hard work at Primary Residential Mortgage, Inc. Our goal is to make sure each of our clients can close on time, even when there are many moving pieces. Your positive feedback is truly appreciated. Don't hesitate to reach out if you need anything else in the future. - Chad Piunti
Kelly
December 17, 2024
Chad's team was awesome, per usual. I trust their work and know they're going to get the loan done. They're great partners and know the market well.
Ronald Thomas
December 4, 2024
Smooth and timely 👍
Reply from Chad Piunti: I'm thrilled to hear that you found the process smooth and timely, Ronald! I pride myself on providing efficient service and making everything as straightforward as possible. It was a pleasure working with you on your mortgage at Primary Residential Mortgage, Inc. Thanks for the 5-star review and don't hesitate to get in touch if you need anything else in the future. - Chad Piunti
Brandon
December 3, 2024
Another excellent experience with PRMI. Chad, Marshall and Team were incredible start to finish. Clear communication throughout the process and on top of all tasks at hand. Thanks!
Richard C
December 2, 2024
Once again, Chad and his team provided the service that you would expect from a top mortgage lending company. They were in constant contact and there when I needed them. It continuously updated the status of the loan to me and to the listing agent. My client was very happy with the communication And processing of the line. When I have Buyers, I always recommend this team because I know they will perform to my expectations. Rich Lamkin Cummings and Company
Reply from Chad Piunti: I'm thrilled to hear about your positive experience, Richard! It's always a pleasure working with you and your clients. I'm glad to know that you appreciated our constant communication and loan status updates, as we strive to offer reliable and efficient services. Your trust in recommending our team means a lot to us. We look forward to continuing to meet your expectations in the future. Chad Piunti, Primary Residential Mortgage, Inc.