Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
497 Review(s)
4.92
JoAnn December 2, 2024
The whole experience closing on the house was easy, there was always domeone to talk to if there was a question. Well informed of what was next. Thank you
Reply from Chad Piunti: Hi JoAnn, Thrilled to hear that you had a smooth experience closing on your house with us at Primary Residential Mortgage, Inc., and that you felt well-informed every step of the way. Providing clear communication and readily available assistance is something we always strive for. Your positive feedback truly means a lot. Thank you for choosing us and for your 5-star rating! Chad Piunti
Sidney December 1, 2024
Chad was incredibly responsive and attentive. He graciously answered all my questions, promptly returned phone calls, provided quick updates via text, and followed up with emails. I truly felt like a priority throughout the entire process.
Reply from Chad Piunti: Thank you so much for the 5-star rating, Sidney! It was a pleasure to help with your mortgage needs and I'm thrilled that you felt prioritized during the whole process. Being responsive and attentive to all your queries was my top priority. If there are any other questions in the future, don't hesitate to reach out! I look forward to working with you again. - Chad Piunti, Primary Residential Mortgage, Inc.
Ryan Sample November 21, 2024
A pleasure to work with from day 1 all the way through closing. An all around great experience for me as a first time home buyer. Thank you Chad!!
Ryan Griffith November 20, 2024
super helpful and very patient with describing everything throughout the entire process
Reply from Chad Piunti: Thank you for the outstanding review, Ryan! It was my pleasure to guide you throughout the whole process. At Primary Residential Mortgage, Inc., we strive to provide the best service and take the time to explain everything to our clients. I'm glad to hear you found this beneficial. Your feedback means a lot to me and my team. If you have any more questions in the future, don't hesitate to get in touch.
Maria October 28, 2024
Thank you Chad for all your hard work!! It was a pleasure working with you and your team to get this deal done and to closing on time.