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Customer Reviews

Overall Rating:

497 Review(s)
4.92
Shannon Nicole
May 12, 2025
Chad was proactive, informative, and friendly. He helped us navigate our first mortgage application and guided us through closing. Everything was straightforward and he answered any questions we had that came up.
Christopher Stephen
May 1, 2025
Fast comprehensive and
Response to Christopher Stephen: I'm glad to hear that you found the process fast and comprehensive. It was a pleasure assisting you, and I appreciate your feedback. If you have any further questions or need assistance, please feel free to reach out.
Sarah
April 16, 2025
Chad and his team were always available, prompt with responses when questions arose, and happy to help my boyfriend and me purchase our first home. They made the homebuying experience seamless and easy to understand, which took a lot of stress off of us throughout the process. Additionally, everyone was always very friendly and professional. We would absolutely work with Chad and his team again in the future.
Response to Sarah: I'm thrilled to hear that your homebuying experience was seamless and stress-free. It was a pleasure assisting you and your boyfriend in purchasing your first home. Our team is committed to providing prompt and professional service, and your feedback is greatly appreciated. We look forward to the opportunity to work with you again in the future.
Reggie Kwadwo
March 28, 2025
Great communication, extremely reponsive and almost always available. Thanks.
Response to Reggie Kwadwo: I'm glad to hear that you were satisfied with the communication and responsiveness throughout your experience. It was a pleasure assisting you, and I appreciate your kind words.
Michelle
March 11, 2025
It was fast and very easy!
Response to Michelle: I'm thrilled to hear that the process was fast and easy for you, Michelle. It was a pleasure assisting you at Primary Residential Mortgage, Inc., and I appreciate your feedback.