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Customer Reviews

Overall Rating:

452 Review(s)
Kelly N Knock July 23, 2024
Chad's team did a great job - they switched a loan for a home I listed and got it done is a very short amount of time. His communication was great and automated, and he was available to answer my questions politely and with professionalism.
Danilo Piana July 2, 2024
As inexperienced, first-time homebuyers, my husband and I had countless questions. Chad and his team were incredibly responsive, always addressing our queries promptly and with kindness. Chad, in particular, was lightning fast with his replies. The team clearly goes above and beyond upfront to provide comprehensive guidance, yet everyone remains readily available for additional questions or clarifications. The mortgage process can be quite daunting and stressful, but Chad and his team truly made it a positive and seamless experience. Thank you, Chad!
Reply from Chad Piunti: Hi Danilo, it's Chad. I'm thrilled to hear that your experience with Primary Residential Mortgage, Inc. was a positive one. Navigating the homebuying process, especially for the first time, can indeed be overwhelming. That's why my team and I prioritize responsiveness, understanding, and comprehensive guidance. We're here to make the process as seamless and stress-free as possible. It was a pleasure assisting you and your husband in your journey to homeownership. Thank you for your generous review and the perfect rating. Don't hesitate to reach out if you have any more questions in the future!
Shane Tyler Hart June 29, 2024
Chad was super responsive to questions and concerns. He really took the time to walk us through the process, helped us navigate this new experience, and explained the important details. Nothing but praise and gratitude for Chad and his team for their help!
Reply from Chad Piunti: Hey Shane, thank you for the stellar review! I'm thrilled to hear you felt supported throughout the process. It's very important to me that my clients understand each step, and I'm glad to have been able to assist you. Your praise and gratitude mean a lot to my team and me. Looking forward to potentially working with you again in the future. - Chad Piunti, Primary Residential Mortgage, Inc.
Michelle Fleetwood June 8, 2024
Michelle Fleetwood June 7, 2024
It was by far the best mortgage experience I have ever had. I have gone VA and FHA prior and this conventional was the toughest, though most pleasant I have gone through to date. Thank you for all your help and for believing in me :-)
Reply from Chad Piunti | Loan Officer/Sales Manager | Primary Residential Mortgage, Inc.: Hey Michelle! Thanks for the kind words. We're glad you are so happy. You deserve to be as your hard work to make this happen was impressive.