Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
485 Review(s)
4.92
Aaron Kyle December 23, 2024
Chad was fantastic! Always available to
answer my questions and made the loan process seamless.
Reply from Chad Piunti: Really appreciate the positive feedback, Aaron. It's great to know you found the loan process to be seamless and my availability helpful. This is exactly the kind of experience we aim to provide at Primary Residential Mortgage, Inc. Thanks for taking the time to share your experience. Looking forward to assisting you again in the future.
Polly December 21, 2024
My initial contact was off hours, and they went above and beyond to make sure I got what I needed. Everyone was responsive and helpful, and I was pleased to do business with them.
Reply from Chad Piunti: I'm so glad to hear that you were pleased with our service, Polly. It's fantastic to know that we were able to assist you, even outside of regular business hours. Your satisfaction is our top priority at Primary Residential Mortgage, Inc., and your positive feedback means the world to us. Looking forward to helping you again in the future. Thanks a ton for the stellar 5-star rating!
Paul December 21, 2024
Eased our minds and reduced our stress. A true problem solver!
Reply from Chad Piunti: Hi Paul, I'm so glad to hear that I could ease your mind and reduce your stress throughout your mortgage process. As a part of the Primary Residential Mortgage, Inc. team, my main goal is always to solve problems and make things as smooth as possible for our clients. I appreciate your positive feedback and 5-star rating. Don't hesitate to reach out if you need anything in the future. Thanks! -Chad Piunti
Margaret December 21, 2024
We had so many moving peieces but Chad and his team worked really hard to make sure we were able to close in a really quick timeline.
Reply from Chad Piunti: Margaret, thank you for the wonderful five-star review! I'm thrilled to hear that you were satisfied with our hard work at Primary Residential Mortgage, Inc. Our goal is to make sure each of our clients can close on time, even when there are many moving pieces. Your positive feedback is truly appreciated. Don't hesitate to reach out if you need anything else in the future. - Chad Piunti
Kelly December 17, 2024
Chad's team was awesome, per usual. I trust their work and know they're going to get the loan done. They're great partners and know the market well.