Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
634 Review(s)
4.94
Janisa Lynn M July 2, 2024
So knowledgeable and really helped us out during our first time home buyers experience.
Reply from Shirley Hapner: I'm so thrilled to hear that you had a positive experience with your first home purchase, Janisa! It was my pleasure to guide you through the process. Your trust in me and Primary Residential Mortgage, Inc. is greatly appreciated. Remember, I'm here if you have any future needs or questions. Thank you for the 5-star review.
Shirley Hapner
Kyle B June 30, 2024
Shirley and Shane were punctual, accurate, and a pleasure to deal with throughout the process. Closing costs were as predicted, and we were able to close early! Cannot recommend Shirley and her team enough!
Reply from Shirley Hapner: Thank you so much for the fantastic rating and kind words, Kyle! I'm thrilled to hear you had such a positive experience with our team at Primary Residential Mortgage, Inc. It was a pleasure working with you too and I'm very glad we could meet your expectations and close early. Your recommendation is greatly appreciated! Looking forward to assisting you in the future, should you need our services. -Shirley Hapner
Trina June 18, 2024
Thank you for closing this one in 3.5 weeks!
Reply from Shirley Hapner: I'm thrilled to hear that you're satisfied with the speedy resolution, Trina! It's always my goal at Primary Residential Mortgage, Inc. to make the home buying process as swift and efficient as possible. I'm glad I could be of service to you and look forward to working with you again in the future. Thank you for the fantastic 5-star review!
James June 14, 2024
Shirley was very informative and walked me through the whole process. Thank you very much!
Reply from Shirley Hapner: I greatly appreciate your kind words and stellar rating, James. It was a pleasure to walk you through the process and provide as much information as possible. I'm glad you found the service beneficial. Don't hesitate to reach out if you have any further questions or need assistance in the future. Thanks again! - Shirley Hapner, Primary Residential Mortgage, Inc.
Shannon June 10, 2024
Thank so much it was a pleasure working with you.
Reply from Shirley Hapner: I'm thrilled to hear that you had a great experience, Shannon. Thank you for your kind words and a perfect rating. It was truly my pleasure to assist you. Should you need any further support in the future, don't hesitate to get in touch. Here's to a bright financial future with Primary Residential Mortgage, Inc.
