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Testimonials

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

513 Review(s)
4.93
Paul M August 1, 2023
Very thorough & helpful to ease any tension to accomplish the goal.
cameron basile July 30, 2023
She was very communicative, helpful, and easy to get ahold of! She answered any and all questions I had during the loan process. I would highly recommend Shirley and PRMI to any new home buyer!
cameron basile July 30, 2023
She was very communicative, helpful, and easy to get ahold of! She answered any and all questions I had during the loan process. I would highly recommend Shirley and PRMI to any new home buyer!
Lindsey N H July 30, 2023
We went to Shirley the first time we bought a house, so we came back again. The whole team is knowledgeable and worked extremely hard for us, even when we had some unexpected delays. We will come back when we buy our next house! We are life-long customers now!
Reply from Shirley Hapner: Thank you so much for your kind words and for choosing Primary Residential Mortgage, Inc. for both of your home purchases. It's always a pleasure to work with you and your family. We look forward to continuing to provide you with exceptional service in the future.
Cameron D B July 30, 2023
She was very communicative, helpful, and easy to get ahold of. She answered any and all questions I had during the loan process.
Reply from Shirley Hapner: Thank you so much Cameron for your kind words! I'm so glad I was able to help make the loan process easier for you. Thank you for your 5 star rating, it means a lot to me and the team here at Primary Residential Mortgage, Inc.
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