Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
621 Review(s)
4.94
Leona P Hallows
September 15, 2024
I really appreciate her responding so quickly when I would have questions and explaining things so well!
Reply from Shirley Hapner: I'm thrilled to hear that you had such a positive experience, Leona! Providing timely responses and thorough explanations is absolutely crucial in our line of work at Primary Residential Mortgage, Inc. Don't hesitate to reach out if you ever have more questions. I'm here to help. Thanks for the 5-star review!
Shirley Hapner
Amy Salley
September 13, 2024
Shirley was amazing through the whole process! She was always available to answer any and all questions I had!
Reply from Shirley Hapner: Thank you so much for your kind words, Amy. I'm thrilled that you found my services to be beneficial and I was able to help you throughout the process. Your satisfaction is my top priority and I'm delighted to have been able to meet your expectations. Please don't hesitate to reach out if you have any other questions in the future. I'm always here to help! - Shirley Hapner, Primary Residential Mortgage, Inc.
Victoria Heywood
September 11, 2024
You always do a great job!
Dylan M Weitz
August 21, 2024
I really loved how persistent she was.
Reply from Shirley Hapner: I'm thrilled to hear that you appreciated my persistence, Dylan. It's always my goal to work diligently and effectively for my clients. Thank you for taking the time to share your positive experience with me at Primary Residential Mortgage, Inc. I look forward to assisting you with any future mortgage needs.
Robert D Shimmin
August 16, 2024
Shirley was always available no matter when we had questions.
Reply from Shirley Hapner: I'm so glad to hear you had a positive experience, Robert! It was a pleasure working with you and I'm always here to answer any questions that you may have. Your satisfaction is my top priority at Primary Residential Mortgage, Inc. Thank you for your kind words and the 5-star review.
