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Testimonials

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

370 Review(s)
4.91
Cara R June 5, 2021
Thank you so much Shirley and Judy for helping us every step of the way! It has been stressful for sure.. but it all came together. We are so excited to finally be homeowners♡ i will recommend you every time! Cara&Cody
Justin R May 27, 2021
Very communicative essentially always available. Quick to express needs so that action can be taken.
Reply from Shirley Hapner: Thank you so much Justin! So glad we could help you out and please let me know if I can ever help you out in the future!
Gabrielle L May 16, 2021
Great communication, staff took the time to make sure I understood options and process. Great at answering questions and keeping me informed.
Reply from Shirley Hapner: Thank you so much Gabrielle! I'm extremely happy we were able to make the process go smoothly for you and please let me know if you ever have any questions in the future!
Dwight D May 15, 2021
Everything you did was fantastic for us thank you very much
Reply from Shirley Hapner: You're so very welcome and we really appreciate your business and your review! Thank you so much!!
Kyle J May 12, 2021
Both Shirley and Shane Hapner at Primary Residential Mortgage were incredibly helpful and informational throughout the whole process. As a young, first time home-buyer, I don’t think I could’ve been paired with a better loan offficer!
Reply from Shirley Hapner: Kyle, we were so happy to be able to help out and I'm so grateful for the review! Please let me know if we can ever help you again in the future or answer any questions!