Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
631 Review(s)
4.94
Jennifer April 14, 2025
Thanks, Shirley.
Shawn March 23, 2025
Get quick and professional
Reply from Shirley Hapner: I'm glad to hear that you found our service quick and professional. It was a pleasure assisting you, and I appreciate your feedback.
Kimberly March 12, 2025
You're the Best!
Reply from Shirley Hapner: Thank you so much, Kimberly! I'm thrilled to hear that you had such a positive experience. It was a pleasure working with you at Primary Residential Mortgage, Inc. If you need any further assistance, feel free to reach out.
Trenton D March 2, 2025
Shirley and Shane are extremely knowledgeable and do all they can to help. I suggest them to everyone looking to buy a home.
Reply from Shirley Hapner: Hi Trenton, Thank you so much for your kind words and the 5-star review! It means a lot to Shane and me to know that you had a positive experience. We're thrilled to have been able to assist you in your home-buying journey and are grateful for your recommendations. If you ever need anything in the future, don't hesitate to reach out. Wishing you all the best in your new home!
Marc February 24, 2025
You guys are simple the best! You get it done.
Reply from Shirley Hapner: Marc, thank you so much for your kind words! I'm thrilled to hear that you had a great experience. It's always my goal to make the process as smooth and efficient as possible, and I'm glad we could deliver that for you. If you ever need assistance in the future or have any questions, feel free to reach out. Thanks again for trusting us with your mortgage needs!
