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Testimonials

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

370 Review(s)
4.91
Gerald P February 16, 2021
Shirley walks you through the whole process so there aren't any surprises along the way. She is always available to answer any questions.
Reply from Shirley Hapner: Thanks so much for the review Gerald! Please let me know if I can ever do anything for you or your friends and family in the future!
Patrick W February 15, 2021
No issues. Great job
Reply from Shirley Hapner: Thanks so much Patrick! Please let me know if I can ever do anything for you or your friends and family in the future!
Scott T February 8, 2021
I was very happy with the service I recieved from Primary Residential Mortgage in Beavercreek. Shirley was great. Every step of the process was on time and well understood. I would recommend your company to others and would do business with you again.
Reply from Shirley Hapner: Thank you so much Scott, and I appreciate the review! It was so nice working with you, and please let me know if I can ever do anything else for you!
Emily V February 8, 2021
The easiest loan process I’ve experienced!
Reply from Shirley Hapner: Glad to hear it Emily! It was so nice working with you, and please let me know if I can ever do anything else for you!
Rebekah L February 8, 2021
Shirley is very prompt, helpful, and kind!
Reply from Shirley Hapner: Thank you so much Rebekah, that really means a lot to me! It was so nice working with you, and please let me know if I can ever do anything else for you!