Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
631 Review(s)
4.94
Saima July 17, 2024
She is very professional and helpful. Doesn't mind answering lost of questions, very quick to respond. Overall our experience with her is excellent.
Reply from Shirley Hapner: Thank you so much, Saima, for the kind words and exceptional review! It was my pleasure to assist you throughout the process, and I'm always here to answer any questions you may have. I'm thrilled to hear you had an excellent experience with Primary Residential Mortgage, Inc. Looking forward to serving you again in the future. - Shirley Hapner
Lauren July 15, 2024
Successful real estate transaction with Shirley for the buyers. I/Realtor represented the sellers. Thank you for your service & skill, as well as communication when the transaction began.
Ladawn R July 15, 2024
I would use Shirley again. She was very helpful, informative and when above and beyond.
Reply from Shirley Hapner: I'm thrilled to hear you had such a positive experience, Ladawn! Your kind words truly mean a lot to me. I aim to provide the best service possible, so I'm really glad it showed during our time together. If you ever have any mortgage-related questions in the future, don't hesitate to reach out. Thank you so much for choosing Primary Residential Mortgage, Inc., and for taking the time to leave this amazing review!
Gloria A July 15, 2024
Shirley was great to work with. Kept in the loop every step of the way. Went the extra mile for us.
Reply from Shirley Hapner: Thank you so much, Gloria, for your glowing review! It was a pleasure to assist you with your journey at Primary Residential Mortgage, Inc. I believe in keeping my clients informed and always going the extra mile for them. I hope to work with you again in the future, should you need anything else.
Kimberly July 15, 2024
You’re the Best!
Reply from Shirley Hapner: I'm absolutely thrilled to hear that you had such a positive experience, Kimberly! Your kind words and the fantastic rating truly mean the world to me. It's always my goal at Primary Residential Mortgage, Inc. to ensure the top-notch service that you deserve. Don't hesitate to reach out if you ever need anything in the future. Thanks again for taking the time to leave this review! - Shirley Hapner
