Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
272 Review(s)
4.98
Eithne E J
September 28, 2023
In my 20 years as an agent in Massachusetts and 5 years as a QB in New Mexico, Joanna was the most communicative loan officer I've ever met. Her communications were always timely, helpful, and professionally polished.
Reply from Joanna Rushing | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Thank you for your kind words, Eithne, and thank you for such a seamless transaction! I look forward to working with you again! - Joanna
Thomas Jude G
September 26, 2023
Everyone on the team was exceptional and did their part extremely well. Very timely and smooth transition. Pure competence.
Reply from Joanna Rushing | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Thanks so much for the kind words, Tom! It was a pleasure working with you! - Joanna
Andres C
September 22, 2023
she made it easy
Reply from Joanna Rushing | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: It was my pleasure! Congrats on your new home, Andres!
Jair C
September 15, 2023
Good communication
Reply from Joanna Rushing: Thank you so much for your kind review, Jair. I'm thrilled to hear that you were satisfied with the level of communication provided. At Primary Residential Mortgage, Inc., we strive to keep our clients informed and comfortable throughout the whole process. It was a pleasure working with you. Your feedback is greatly appreciated. Please don't hesitate to reach out if you have any further needs.
Evan F
September 2, 2023
Thank you Joanna for providing friendly, timely and professional service to my clients and getting them through a transaction that could have been much more rough. I truly believe if it wasn’t for you and your teams knowledge and efforts, we might not have closed on their new home.
Reply from Joanna Rushing: It was my pleasure, Evan!