Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
273 Review(s)
4.98
Ian T
July 25, 2023
Joanna and her team were communicative, patient, professional and timely. Joanna made the process painless.
Reply from Joanna Rushing: Thank you so much, Ian! It was a pleasure to work with you and I'm thrilled that we were able to make the process as easy and stress-free as possible. I'm glad to hear that you had a great experience with us at Primary Residential Mortgage, Inc. and I appreciate you taking the time to leave us such a positive review.
Nadine B
July 25, 2023
Joanna went above and beyond to make sure our home buying experience was a smooth one. Also loved the videos at each step of the process that explained what to expect and what everything means.
Reply from Joanna Rushing: Thanks for the kind words, Nadine! Happy to help!
Lisa P
July 24, 2023
Joanna was amazing to work with and my client was very happy with her service and attempts to get him the best rates and service!!! She is professional and her communication is excellent. I look forward to working with her on additional contracts. Thank You Joanna!!!
Reply from Joanna Rushing: Thanks so much, Lisa! I appreciate your kind words very much! You are a joy to work with!
Rachel B
July 23, 2023
Wonderful experience!
Reply from Joanna Rushing: Thank you!
Kate Stephenie K
July 20, 2023
Joanna and her team are excellent! They are always available to answer questions, and will always clarify if needed. All members of the team are respectful and positive.
Reply from Joanna Rushing: Thank you, Kate! My team and I are grateful for the comments as that's what we strive for. A pleasure working with you!