Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
273 Review(s)
4.98
Evan F
September 2, 2023
Thank you Joanna for providing friendly, timely and professional service to my clients and getting them through a transaction that could have been much more rough. I truly believe if it wasn’t for you and your teams knowledge and efforts, we might not have closed on their new home.
Reply from Joanna Rushing: It was my pleasure, Evan!
Mary Elizabeth N
August 15, 2023
Joanna provided additional information throughout the process since we are new homebuyers, which was extremely helpful. Joanna was available whenever we needed her, was very responsive, and was a pleasure to work with. She made the new process of buying a home as easy as it could be.
Reply from Joanna Rushing: Thank you so much for your kind words, Mary. I'm thrilled to hear that you found the home buying process to be easy and informative. It was truly a pleasure working with you, and I am always here if you need anything in the future. I look forward to the opportunity of working with you again. Best wishes for your new home! Sincerely, Joanna Rushing, Primary Residential Mortgage, Inc.
Mona R M
August 14, 2023
Joanna went above and beyond to obtain needed documents from an uncooperative bureaucracy by the deadline.
Reply from Joanna Rushing: Thank you so much, Mona! I am so glad that I was able to work with the bureaucracy and meet your deadline. I'm so glad you had a positive experience with Primary Residential Mortgage, Inc.!
Jillian S
August 9, 2023
Joanna is an outstanding communicator and always keeps me updated on any loan we are working together. Our mutual clients are impressed with her ability to answer all their questions and stay on top of anything that may come up along the way. She is on top of all her transactions and her goal is to get them to closing on time or even early. I would recommend her over and over. Thanks Joanna!
Reply from Joanna Rushing: Thank you, Jillian! Looking forward to the next one!
Destiney Grace M
August 7, 2023
Very timely and kind.
Reply from Joanna Rushing: Thank you for your kind words, Destiney! I'm so glad you had a great experience with Primary Residential Mortgage, Inc. I strive to provide quick and efficient service, so it's wonderful to hear that I was able to meet your expectations.