Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
273 Review(s)
4.98
Susan R A
August 5, 2023
You do an amazing job reaching out to leads and also during the whole process you keep me informed as to status of loan. I appreciate you and your professionalism.
Reply from Joanna Rushing: Its my pleasure! Thank you!
Mary J T
August 4, 2023
Joanna was a consummate professional during the entire process! She encouraged and supported us and pushed through all difficulties until she got us to our Closing Date. I will be forever grateful to Joanna for her hard work and dedication. She amde our home ownershbip dream come true!
Reply from Joanna Rushing: Thank you, Mary, for taking the time to leave such a glowing review. It was an absolute pleasure working with you and helping your dream of homeownership come true. I'm so glad to hear that you felt supported throughout the entire process. Have a wonderful day!
Tracy V
August 4, 2023
Joanna knocked it out of the (soft)ball park! She went above and beyond to get last minute employment verification - driving to the employer to get it hand signed. Her communication was outstanding. Thank you!
Reply from Joanna Rushing: It was my pleasure, Tracy! Love working with you and your team!
Brody Lee W
August 3, 2023
Joanna was very informative and her entire team helped allow for this process to be easy and stress free.
Reply from Joanna Rushing: Thank you so much Brody for your wonderful review! I'm so glad that you found the process to be stress-free and that my team was able to help make it easy. It's always a pleasure working with customers like you at Primary Residential Mortgage, Inc.
Thea Smith N
August 2, 2023
Working with Joanna and her team on a recent Santa Fe transaction was a pleasant and seamless experience. I appreciated receiving her weekly updates, which were always sent around the same time. Joanna kept things moving, kept our clients and me informed, and closed on time. I hope to work with Joanna again in the future.
Reply from Joanna Rushing: Thea, I've really enjoyed getting to work with you. Thank you for the kind words! I look forward to the next one!