Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
221 Review(s)
4.72
Brandie D
February 17, 2023
Austin was very responsive and informative. He was very helpful with clarifying several questions I had throughout this process and responded almost instantly. He was willing to ensure that I was aware of all my options to be able to get approved and close efficiently. This is the type of excellent customer service I expected.
Reply from Austin Mcknight: I'm truly thankful for your kind words, Brandie! It was a pleasure assisting you through this process. I'm glad I could provide you with the customer service you expected, and I'm delighted to hear that you felt well-informed and supported every step of the way. I'm here anytime you have more questions or need help with anything else. Thank you for choosing Primary Residential Mortgage, Inc. and for leaving such a wonderful review. Have a great day!
Grace A
February 16, 2023
Your team was top notch! Keep it up!
Reply from Austin Mcknight: I'm absolutely thrilled to hear that you had a positive experience with our team, Grace! At Primary Residential Mortgage, Inc., we continuously strive to provide top-notch service to every client. Your feedback is greatly appreciated, and I assure you we will definitely keep up the good work. Thank you for taking the time to share your experience and rate us with 5 stars. Looking forward to assisting you in the future.
Linda M. W
February 3, 2023
Jason Bonifazi was excellent through out the entire process. He kept us updated and informed with all the details for each phase. Look forward to working with Jason in the future.
Danielle T
January 27, 2023
Thank you for you professionalism and effective communication!
Cheryl Lynn L
January 16, 2023
The Mc Knight team made the process very easy and simple. I really would recommend the team to assist anyone in financing you a home.
Reply from Austin Mcknight: I'm thrilled to hear that you found our process easy and simple, Cheryl. Your recommendation means the world to us. We, at The McKnight Team @ PRMI, always strive to provide the best possible service to our clients. Thank you for the 5-star review and for entrusting us with your home financing needs. If you ever need assistance in the future, don't hesitate to reach out.