Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
221 Review(s)
4.72
Eddie W
October 6, 2023
Jason was fantastic! it was frankly one of the fastest and smoothest loans I've had as a Realtor. I would recommend him to any of my clients. We had the entire loan done 2 weeks prior to closing and the communication was exceptional. I will share his info with my Realtor colleagues and highly recommend.
Katherine Bonifazi
October 5, 2023
Jason is a rock star! He was extremely patient in explaining the loan process and my options for down payment assistance. His advice on when to lock interest rates was on the money - got TSAHC rate locked at the lowest available within the timeline of my home purchase. His knowledge of the program and belief in the product provided an extreme sense of confidence in this anxious homebuyer. I wish all bankers were more like him.
Reply from Owner: Katherine, Thank you for taking the time to share your wonderful experience with Jason at our branch. We are thrilled to hear that you had such a positive interaction with him and that he was able to guide you through the loan process and down payment assistance options with patience and expertise.
Jason's ability to provide sound advice on when to lock interest rates and securing the TSAHC rate at the lowest available within your home purchase timeline is a testament to his dedication to ensuring our customers get the best possible outcome. We're delighted that his knowledge of the program and unwavering belief in the product helped alleviate any concerns you had as a homebuyer.
We truly appreciate your kind words and will make sure to pass on your feedback to Jason. He is indeed a rock star on our team, and we're fortunate to have him. If you ever have any further questions or require assistance in the future, please don't hesitate to reach out. We're here to help make your homeownership journey as smooth and stress-free as possible.
Thank you for choosing us for your home financing needs, and we look forward to assisting you further.
Best Regards,
Austin McKnight
Branch Manager
Primary Residential Mortgage, Inc.
Katherine Bonifazi
October 5, 2023
Jason is a rock star! He was extremely patient in explaining the loan process and my options for down payment assistance. His advice on when to lock interest rates was on the money - got TSAHC rate locked at the lowest available within the timeline of my home purchase. His knowledge of the program and belief in the product provided an extreme sense of confidence in this anxious homebuyer. I wish all bankers were more like him.
Katherine Elizabeth H
October 5, 2023
Jason is a rock star! He was extremely patient in explaining the loan process and my options for down payment assistance. His advice on when to lock interest rates was on the money - got TSAHC rate locked at the lowest available within the timeline of my home purchase. His knowledge of the program and belief in the product provided an extreme sense of confidence in this anxious homebuyer. I wish all bankers were more like him.
Reply from Jason Bonifazi | Loan Officer | Primary Residential Mortgage, Inc.: Thank you so much for your kind words, Katherine. I'm thrilled to hear that you found our discussions on the loan process and down payment assistance options helpful. It's always my goal to provide accurate and timely advice, especially when it comes to locking in interest rates! I'm glad we were able to secure a favorable TSAHC rate within your home-buying timeline. Hearing that I could provide a sense of confidence during such an important life event means a great deal to me. Your feedback is very much appreciated and reminds me why I love doing what I do at Primary Residential Mortgage, Inc. I'm here for you anytime you need assistance in the future. Thanks again!
Tommy J. C
September 21, 2023
Thanks for making everything work out. From beginning I asked for one time construction to VA closing. You are the only lender that said yes no problem. Others said no or not sure with VA, but ok with conventional loan. Thanks for having the knowledge and expertise from beginning to say we can and for making it happen.
Reply from Austin Mcknight: I'm really pleased to hear that you had a positive experience, Tommy. It's always a pleasure to be able to provide solutions where others can't. At Primary Residential Mortgage, Inc., we take pride in our expertise and always strive to help our customers fulfill their dreams. Your kind words mean a lot to me and it was a privilege to assist with your mortgage needs from construction through to VA closing. Thanks for trusting us in this process. Looking forward to serving you in the future.