Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
221 Review(s)
4.72
Akongnwi B. N
June 3, 2023
Team was very responsive and did everything to help me. I felt cery comfortable during the process. They really showed they care. Thank you Austin, Shanna and Ann-Margaret.
Reply from Austin Mcknight: Thank you very much for your kind words, Akongnwi. We're thrilled to hear that you had such a positive experience with The McKnight Team @ PRMI. Your comfort and satisfaction are our top priorities, and we're delighted that we were able to meet your expectations. Your feedback will certainly be passed on to the team. Thank you for choosing us for your mortgage needs.
Roxane C
June 1, 2023
I think the best part was communication. I didn’t have to worry of what was going on because they would keep us posted and if I ever emailed with a question it was replied right away. I wouldn’t have wanted to do this process with anyone else. My husband and I are so grateful. Thank you Austin
Reply from Austin Mcknight: I'm thrilled to hear that you had such a positive experience with me and my team. Communication is a key part of our customer service, and it's great to know that we provided timely updates were useful and made your process less stressful. Your kind words mean a lot to us and we are thankful for your trust. We look forward to serving you again in the future, Roxane. Thank you for your 5-star review!
Dale J
May 17, 2023
Austin made sure we got the best interest rate. We even closed early!
Reply from Austin Mcknight: Thank you for your review, Dale! We're thrilled to hear that the McKnight Team @ PRMI was able to secure you the best interest rate and expedite your closing process. Your positive feedback is immensely valued. We hope to assist you with any future mortgage needs. Thanks again for your 4-star rating!
Frank O
May 13, 2023
Jason was very helpful, very professional and they always wanted me to make sure I understand and satisfied with the process. I’m very happy with Jason.
Kaitlin Brindley I
March 4, 2023
Austin was very helpful and responsive and made the whole process great
Reply from Austin Mcknight: I'm really grateful for your kind feedback, Kaitlin! I'm thrilled to hear that your experience with me at Primary Residential Mortgage, Inc. was great. It was a pleasure to assist you throughout the process. Your satisfaction is my top priority, and your review reinforces the hard work we put in every day. Thank you for your trust, and please feel free to reach out anytime in the future. Best, Austin Mcknight.