Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
221 Review(s)
4.72
GLENN MARSHALL M
March 2, 2023
Very knowledgeable on the products, very helpful videos, and outstanding customer service / communication from Austin and his entire staff.
Reply from Austin Mcknight: I'm truly grateful for your generous review, Glenn. It's very rewarding to hear that you found our products, instructional videos, and customer service to be exceptional. My team at Primary Residential Mortgage, Inc. and I aim to deliver top-tier service and clear communication. Your feedback affirms that we are heading in the right direction. Thank you again and please don't hesitate to reach out if you need anything in the future. Best, Austin Mcknight.
Lydia C
February 25, 2023
Austin and his team did an awesome job!
Thank you for a seamless closing experience
Reply from Austin Mcknight: I am truly grateful for your kind words and high rating, Lydia. It was a pleasure working with you on your mortgage needs. Making the closing process seamless for you was our primary goal, and I'm glad that my team and I achieved that. Should you have any more needs or questions in the future, please do not hesitate to reach out. We at Primary Residential Mortgage, Inc. are always here to help.
Ingo Kindermann
February 23, 2023
Austin is by far the best! He is super responsive to text, calls, and emails. He took something we felt was impossible and made it possible and super simple!
Reply from Owner: Thank you, Ingo. Yall were absolute pleasure to work with. We very much appreciate your kind words.
Ingo Kindermann
February 23, 2023
Austin is by far the best! He is super responsive to text, calls, and emails. He took something we felt was impossible and made it possible and super simple!
Ingo Kyle K
February 23, 2023
Austin is the best in the business in my opinion. He took something we thought was as impossible and made it possible. Super responsive to calls, emails, and texts.
Reply from Austin Mcknight: Thank you so much for your kind words, Ingo. I'm really pleased to hear that I was able to help turn what seemed impossible into a reality for you. That's always my goal. Your feedback means a lot to me and our team here at Primary Residential Mortgage, Inc. Remember, I'm just a call, email, or text away if you need anything else in the future. Thanks again for your trust and for this wonderful review.