Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
221 Review(s)
4.72
Bob J
December 18, 2023
Really appreciate Jason's results oriented approach to business. Very professional, responsive and team oriented.
Thanks, Bob
Max G. M
December 4, 2023
Thank you for making this smooth sailing!
Reply from Austin Mcknight: I'm really pleased to hear that you found the process smooth sailing, Max! We, The McKnight Team @ PRMI., we strive to make every interaction as seamless as possible for our clients. Your positive review means a lot to me, especially given that is not normal feedback in our industry when doing a FHA 203k(renovation loan). Don't hesitate to reach out if there's anything more we can assist you and/or your clients with in the future. Thanks again!
Markus O
October 27, 2023
Austin and his team executed on everything they said they would. Our questions were answered with quick round the clock responses that help guide us through the process. Closing with PRMI was the easiest part of it all!!
Reply from Austin Mcknight: I truly appreciate your outstanding review, Markus. I'm thrilled to hear that my team and I were able to ensure a seamless process for you. We aim to provide efficient and thorough responses to all your questions because we understand the importance of clear communication in this process. I'm delighted to hear that your closing was easy and straightforward. Thank you for choosing Primary Residential Mortgage, Inc. Look forward to serving your future mortgage needs. Best, Austin Mcknight.
Brenda A S
October 25, 2023
The videos were for beginners. Being experienced with past mortgages, we would just rather talk in person.
Reply from Austin Mcknight: Thank you for your honest feedback, Brenda. We understand that our videos may seem basic for experienced customers like yourself. I and my team at PRMI are always ready and willing to discuss any inquiries you may have in person. We appreciate your 4-star rating and look forward to improving your experience in the future.
Kristi G
October 19, 2023
Jason went above and beyond with communication, attentiveness, and expectation. My client has felt completely at ease with the entire process. As a team leader and having closed several loans with PRMI I am confident to recommend Jason and PRMI to clients and agents. Definitely the top of my list.