Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
1387 Review(s)
4.88
Edwin J March 27, 2025
Christine is the best! She was incredibly happy with how the process went, very responsive and helpful throughout the entire process. We were very happy with everything she did for us.
Reply from Christine Watson: I'm thrilled to hear that you were happy with the process, Edwin. It was a pleasure assisting you, and I'm glad I could be of help throughout. Thank you for your kind words!
Dalisha Cristal March 27, 2025
Christine went above and beyond helping us with the entire process ! She had all the answers to all of our questions
Reply from Christine Watson: I am thrilled to hear that you found the process smooth and that I could provide all the answers you needed. It was a pleasure assisting you, and I appreciate your kind words.
Dawn A March 21, 2025
It was a pleasure working on the other side with you , and being updated on a regular basis.
Reply from Jack Ellison | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Thanks Dawn, Pleasure working with you as well! Let's try to work together again soon!
Jason March 20, 2025
I was on the list side so limited interaction but the loan went as planned and we closed so all is good.
Reply from Shannon Clark: Thanks Jason! It was a smooth transaction on all sides!
Courtney March 19, 2025
Shannon was highly recommended by our realtor so from the start we were excited to connect with her. Immediatly Shannon spoke with us on our goals and plans as we decided when the best time was to list our condo and start the house hunt. Shannon gave us her cellphone number and was readily available if we ever needed her! She was able to answer every question my husband and I had as well as continue to look out for us (ex. Locking in rates) . Our housing and loan process couldn't have gone any smoother and that's all thanks to Shannon. Thank you for all your help Shannon! We truly appreciated it!
Reply from Shannon Clark | Sales Manager | Primary Residential Mortgage, Inc.: Thank you so much for the kind review! It was truly a pleasure working with you and Ben. I’m so happy I could be part of this exciting journey with both of you. I’m thrilled you’re now settling into your beautiful new home. If you ever need anything in the future, whether it's questions or advice, don’t hesitate to reach out. Wishing you both many happy memories in your new space!