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Client Reviews

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

1440 Review(s)
4.86
Cornelley Cordinol L January 21, 2024
If you want to close quickly, Shannon is the go-to person, she works tirelessly to secure your loan as long as you have everything you need. We were first time homebuyers and she's been instrumental to our successful closing. Thank you, Shannon, to you and your team at Primeres!
Reply from Shannon Clark | Sales Manager | Primary Residential Mortgage, Inc.: Thank you Cornelley! I was so happy to jump back in and and close your loan in 5 days, after the lender you chose could not close your loan. I am so honored to have been able to work with you and Anniesha- and grateful for the listing and buyers agents reviews and referrals after closing. Best of luck in your new home!
Samantha A January 17, 2024
Shannon saved our transaction! My team is forever grateful for her speedy help and advice.
Reply from Shannon Clark | Sales Manager | Primary Residential Mortgage, Inc.: Thank you Samantha! I look forward to working with you again.
Debbie R January 15, 2024
You were exceptional , as always
Denice M January 14, 2024
Steven has been wonderful to work with he. He is very talented at what he does and is very kind, patient and pays attention to details. He helped us so much and we are so thankful for his help in guiding us through this process.
Reply from Steven Cardarelli: I'm truly grateful for your kind words, Denice. Helping clients like you navigate through the mortgage process is what makes my job so rewarding. I'm thrilled to hear that you found my assistance valuable and appreciated my attention to detail. Your satisfaction is my top priority at Primary Residential Mortgage, Inc. Thank you for the perfect rating. It’s been a pleasure working with you, and I'm here for any future mortgage needs you may have.
Ariane C January 8, 2024
Jack and his entire team were so extremely helpful to us during our very long and painful purchase of our home. Jack was consistent and always available to us when we had questions. Along with this entire team, having worked with Jack gave us confidence in so many aspects during our purchase process. We are so thankful and will continue to recommend him and his team. They truly are the best in the field!
Reply from Jack Ellison: I'm so grateful for your kind words, Ariane. It was a pleasure to assist you throughout your home buying experience. It indeed can be a long and complex process, but I'm glad I was able to help you feel confident and supported. My team and I at Primary Residential Mortgage, Inc. strive to provide the best service possible and your review is affirmation of that fact. We look forward to serving you in the future and appreciate your recommendations. Once again, thank you for your trust in us. We're always here to help you with any future mortgage endeavors.