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Client Reviews

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

1462 Review(s)
4.86
Alicia M March 18, 2024
Ian Perry acted as the lender for a condo I had listed. Despite two previous failed attempts, Ian took over the loan and demonstrated exceptional communication throughout the process. He closed the deal ahead of schedule and went the extra mile to gather all necessary documents for the loan closure. Both my client and I are extremely pleased with the outcome.
Jordan A March 15, 2024
Thank you!
Reply from Shannon Clark: I'm thrilled to hear that your experience was excellent, Jordan! Your satisfaction is my primary goal, and I'm happy to hear that I could help make your experience with Primary Residential Mortgage, Inc. a positive one. Looking forward to assisting you in the future. Thank you for the 5-star review!
Justin B March 11, 2024
Marc is an excellent communicator and kept us informed at each step of the process!
Reply from Marc Meglio | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: I'm truly grateful for your positive feedback, Justin. Your 5-star rating means a lot to me. I take great pride in keeping clients informed and guiding them throughout the process. If you need any further assistance, don't hesitate to reach out. Thanks again for choosing Primary Residential Mortgage, Inc. - Marc Meglio.
Ludim Benjamin March 9, 2024
Great experience I highly recommend
Ludim B March 9, 2024
Shannon is very knowledgeable and aggressive in getting things done. I highly recommend.
Reply from Shannon Clark: I'm incredibly grateful for your high rating and positive feedback, Ludim. I strive to provide the best service possible and your review reaffirms the hard work I put in. I'm pleased that my knowledge and assertiveness were helpful and appreciated in our interaction. It was a pleasure working with you. Please do not hesitate to reach out if you have any further needs or questions.