Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
1462 Review(s)
4.86
Alexander G
February 17, 2024
He was fantastic
Reply from Jack Ellison: I greatly appreciate your positive feedback, Alexander. It's wonderful to know that you found my services to be fantastic. In Primary Residential Mortgage, Inc., our paramount aim is to provide excellent service to customers like you. I'm glad to hear that we hit the mark for you. Thanks again for your kind words and the 5-star rating. If there's anything else you need in the future, don't hesitate to reach out.
Heather C
February 15, 2024
These buyers submitted an offer in a multiple offer situation and said they were not a Hubbard. Did not need to sell to buy. I requested permission to confirm with you they were not a Hubbard which was not provided. To learn they switched from conventional mortgage to FHA, one of the buyer's is removed and I ask again is there a problem or change I should be aware of "no my clients wanted a lower rate" to later learn they are a Hubbard. I am a lifelong resident of the shoreline and third generation Realtor. This lack of integrity and dishonesty was very unfortunate.
Jessica E
February 14, 2024
Marc and the entire team was very quick and responsive to getting us approved for our new home!
Reply from Marc Meglio: I'm truly grateful for your kind words and stellar rating, Jessica! Your satisfaction is our top priority, and I'm glad that you found our service to be quick and efficient. It's been a pleasure working with you on your home loan and I'm delighted to hear that you're happy with the experience. Should you need any further assistance or have any future needs, don't hesitate to reach out. Thanks again for choosing Primary Residential Mortgage, Inc. for your home loan needs!
Paulo S
February 12, 2024
Thank you for a job well done!
Katt
February 12, 2024
After obtaining a copious number of pre-approvals over the past 3+ years with Christine, I am finally "clear to close" on a wonderful home! From the date the contract was signed to completion was just over 2 weeks!
She kindly answered all of my questions over the years and has played an important role in making my dream of home ownership a reality.
Reply from Owner: YAYY!! So excited for you guys!! I'm so glad we could finally make the dream a reality! <3