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Client Reviews

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

1388 Review(s)
4.88
Jason
November 5, 2024
Shannon is very responsive and even with obstacles she knows how to work through them.
Reply from Shannon Clark: Thank you so much for your kind words, Jason. I'm glad to hear that you had a positive experience with me at Primary Residential Mortgage, Inc. Overcoming obstacles is part of the job and I'm glad I was able to successfully navigate them for you. Your feedback is greatly appreciated and it helps me to continue improving. Thanks again, Jason.
WenDell Layese
October 31, 2024
Highly professional, knowledgeable and responsive. Always looking out for my best interests."
Wendell
October 30, 2024
Highly professional, knowledgeable and responsive. Always looking out for my best interests."
Reply from Shannon Clark: I'm thrilled to hear that you had such a positive experience, Wendell! It's always my goal to provide professional, knowledgeable service while keeping my client's best interests in mind. Your feedback means a lot to me and the team at Primary Residential Mortgage, Inc. Thank you for the 5-star rating!
Erik
October 21, 2024
Patient and easy to work with
Reply from Christine Watson | Loan Officer: I'm delighted to hear you had a positive experience, Erik! Being patient and easy to work with is what I strive for in my role as a Loan Officer at Primary Residential Mortgage, Inc. Your 5-star review is greatly appreciated. If you have any other financing needs in the future, don't hesitate to reach out. Thank you for your trust and support!
Audrene Dawn
October 16, 2024
She were impressive ,patient she were like a teacher she walk us through every step thanks u Shannon u we’re so brilliant
Reply from Shannon Clark: I'm absolutely thrilled to hear that you had such a positive experience, Audrene! I'm glad I could guide you through the process - it's so important to me that my clients feel supported and informed at every step. Your kind words truly made my day. Don't hesitate to reach out if you need anything else in the future. Thank you again for choosing Primary Residential Mortgage, Inc. and for your wonderful review!