Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
1510 Review(s)
4.87
Lisa J MacCartney-MacDonald
May 30, 2024
Marc was very patient with us. He considered our situation and was able to find a way for us to successfully obtain funding for a mortgage. He worked within our deadline to obtain a mortgage.
Marc’s team of professionals who assisted us the mortgage were very professional and easy to work with. They were all very respectful and willing to address our concerns and answer our questions. They made us feel at ease. It was a wonderful experience working with Marc and his team. Thank you very much!
Reply from Marc Meglio | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Hi Lisa,
I'm so glad to hear that you had a positive experience with our team at Primary Residential Mortgage, Inc. It was a pleasure to help you find a mortgage solution that suited your unique situation. We were more than happy to work within your deadline and ensure everything went smoothly.
I'm pleased to hear that my team was able to make you feel at ease and address all of your questions and concerns. We strive to create a comfortable, respectful, and professional experience for our clients, so it's great to hear that we were able to achieve that for you.
Thank you for your kind words and your 5-star review. We really appreciate it. Should you need anything further, don't hesitate to reach out.
Marc Meglio
Parker Kenneth Anderson
May 23, 2024
marc an his team were very helpful with any questions or concerns I had .being my first home was daunting but because of the customer service I received it was an overall painless experience
Reply from Marc Meglio: Hey Parker, I'm thrilled to hear that you had a positive experience with us! It's always a great pleasure to assist first-time homeowners like you navigate through the process making it as seamless as possible. We aim to ensure our customers feel informed and confident in their decisions. Don't hesitate to reach out if you need anything else in the future. Thanks for the 5-star review!
- Marc Meglio, Primary Residential Mortgage, Inc.
Agota Perry-Hill
May 21, 2024
Marc and his team have been great! Marc is professional, patient, kind and understanding in a market that has been challenging to buyers. I stay assured that my clients are in good, caring hands with the largest purchase of their lifetime.
Marc provided white glove service to all my clients from day one, and that is appreciated beyond belief.
Thank you for all you do.
Reply from Marc Meglio | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Hello Agota, I greatly appreciate your kind words. It's always our goal at Primary Residential Mortgage, Inc. to provide the best service possible to our clients. Your feedback serves as a confirmation that we're doing our job right. We understand the gravity of the purchases our clients make, and that's why we strive to provide top-tier service each and every time. Thank you for your trust and for sharing your experience. We look forward to serving you again in the future.
Carol Murphy
May 17, 2024
I work more with sellers than buyers these days, however, I’m happy to refer you to any buyer that I encounter.
Along with my co workers. Thank you
Reply from Shannon Clark | Sales Manager | Primary Residential Mortgage, Inc.: Thank you for trusting me with this quick close. It was so nice working with you and I look forward to working with you again!
Brian Zapata
May 16, 2024
Shannon was exceptionally responsive and timely. She worked seamlessly with my attorney and made the process extremely speedy.
Reply from Shannon Clark | Sales Manager | Primary Residential Mortgage, Inc.: HI Brian, thank you for your kind words. I couldn't have done it without your help and involvement. So happy we were able to turn around and close on your home so quickly! Thanks again!