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Client Reviews

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

1440 Review(s)
4.86
Kathy D January 8, 2024
Armando is a rock solid partner in my real estate business! Timely, reliable, available in a moment's notice and enthusiastic!
Laurie Ann S January 3, 2024
Mr Rams came highly recommended to my husband and myself through our daughter & her fiancé through the purchase of their first home. Their experience as first time home buyers went seamlessly! He made them comfortable in answering all questions in a very timely fashion. My son & his fiancée purchased a home two months later and sadly we’re in the beginning stages with their loan processor and not having the same positive experience. My son contacted his sister, Mr Rams information was shared and within hours they were in contact with each to start another seamless mortgage process. Less than two months later my husband & I decided to do a refinance on our home…we had the same experience…Mr Rams & his assistant Barbara were available to us at ALL times & we’re extremely efficient during a very successful refinance.
Ian Cordero January 2, 2024
As Jack may know, my buying process was long and at times, very difficult. I had many questions throughout the process because of all the market fluctuations and delays we dealt with. Through the whole ups and the downs, Jack maintained his commitment to my needs and was always available at a moments notice. He really went above and beyond to help me and I feel indebted to him because I know my situation was not easy. I would not recommend anyone else because of the patience and hospitality he's shown towards me and I couldn't imagine there being many others who could do it better. Thanks again Jack. Our family is so grateful for your help.
Ian F C January 2, 2024
As Jack may know, my buying process was long and at times, very difficult. I had many questions throughout the process bc of all the market fluctuations and delays we dealt with. Through the whole ups and the downs, Jack maintained his commitment to my needs and was always available at a moments notice. He really went above and beyond to help me and I feel indebted to him because I know my situation was not easy. I would not recommend anyone else because of the patience and hospitality he's shown towards me and I couldn't imagine there being many others who could do it better. Thanks again Jack. Our family is so grateful for your help.
Reply from Jack Ellison: I'm humbled by your kind words, Ian. It's true, the market has been challenging and unpredictable lately, but I'm glad I could assist you through it all. Serving clients like you, even in the midst of complexity, is what makes my job worthwhile. Remember, no question is too small or too big; it's always important to me that you feel informed and confident throughout the process. I'm thrilled to have been able to help and that you're pleased with the outcome. Congratulations again on your new home, and please don't hesitate to reach out if you need anything in the future. I'm here to help. Your gratitude means a lot to me and everyone at Primary Residential Mortgage, Inc. Looking forward to staying in touch.
Sony F December 25, 2023
He’s great , and helpful