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Client Reviews

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

1376 Review(s)
4.88
Jennifer
December 10, 2024
Communication
Reply from Marc Meglio: I'm thrilled that you felt communication was a standout during our work together at Primary Residential Mortgage, Inc. It's a priority for me to ensure all my clients are kept informed and comfortable throughout the process. Thank you for your positive review and 5-star rating, Jennifer. I look forward to potentially working with you again in the future.
Jenny R
December 6, 2024
Very pleased with your Team, from the receptionist coming out of the building to meet me cause I thought I was lost. Shannon was terrific . I am always a nervous wreck when buying a house, but working with your team made me feel comfortable.
Reply from Ian Perry: Thank you so much for your kind words, Jenny. It was a pleasure to work with you and help make the home buying process less stressful. We strive to provide the best service to our clients at Primary Residential Mortgage, Inc., and it's gratifying to know that we were able to make you feel comfortable. I will share your compliments with Shannon and the rest of the team. They will surely be delighted to hear it. Looking forward to assisting you in the future.
Alexander
December 4, 2024
Christine Was very good at explaining what needed to be done if we had a question she was always available to answer it even when I didn't understand what she was saying she would say it in a different way that I could understand she was very easy to work with as long as we got what we needed to get done she did What she needed to do to get her part done also if when We filled out some of the forms she sent us she would immediately get back to us
Reply from Christine Watson: Thank you so much for the kind words, Alexander! I'm thrilled to hear that you found my approach helpful and that I was able to simplify the process for you. Ensuring you completely understand every step is a priority for me, and I'm glad it made a difference. Should you or anyone you know need assistance in the future, don't hesitate to reach out!
Alexxus
December 4, 2024
Christine was amazing to work with ! she helped us with al the questions we had and walked us through everything. I would recommend her to anyon!
Reply from Christine Watson: I'm sincerely grateful for your kind words, Alexxus! It was truly a pleasure assisting you with your mortgage needs and answering all your questions. I strive to make the process as smooth as possible for everyone I work with. Do feel free to recommend Primary Residential Mortgage, Inc. to others. Here's to your new home! If you need any further assistance, do not hesitate to reach out.
Sarah
December 2, 2024
Great job and thank you so much. Happy holidays!
Reply from Marc Meglio: Thanks for allowing us the opportunity to assist you, Sara!