Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
1462 Review(s)
4.86
Ashley T
March 28, 2024
Always a pleasure. Great communication and timely responses.
Reply from Primary Residential Mortgage Inc. - Nicholas Landell | Loan Originator: Pleasure working with you as well! Great Transaction all around!
Nichole V E
March 27, 2024
Working with Jack was fantastic. He was always available to answer any questions we may have had and explained confusing concepts in a clear, easy to understand way! We will definitely be recommending him to any friends or family going through the house buying or refinancing process!
Reply from Jack Ellison: I'm so glad to hear that you had a positive experience with us at Primary Residential Mortgage, Inc., Nichole. Your feedback is incredibly valuable. I aim to make the process as smooth as possible, and I'm thrilled that my efforts made your home buying or refinancing process easier. Thank you for considering recommending me to your friends and family. It was a pleasure working with you.
Julio C
March 25, 2024
Very personable and promptly available whenever needed.
Reply from Christine Watson: I'm thrilled to hear that you had such a positive experience, Julio! Your kind words mean a lot to me. I always strive to be readily available for my clients because I know how important clear and prompt communication is, especially when it comes to the mortgage process. Thank you for taking the time to leave a review and for your 5-star rating. Don't hesitate to reach out if you need anything in the future. -Christine Watson, Primary Residential Mortgage, Inc.
Matt D
March 25, 2024
Jack you are a Champion among Men! Thank you for your steadfast and thorough application of standards to the process. You are a character, who has character. Thank you!
Reply from Jack Ellison: I'm truly humbled by your kind words, Matt. It was my absolute pleasure to assist you through this process. It's feedback like yours that makes all the effort worthwhile. Do remember that Primary Residential Mortgage, Inc. is always here for your future mortgage needs. Thank you once again for your trust in me and for taking the time to leave such a positive review. It's greatly appreciated!
Arooba S
March 20, 2024
Ian was very helpful and clam throughout the entire process.
Reply from Ian Perry: I genuinely appreciate your glowing review, Arooba. Being there for you throughout the process, providing guidance where needed is part of the service I strive to provide. Your feedback reaffirms why I love doing what I do! I'm thrilled that you were satisfied with your experience at Primary Residential Mortgage, Inc. Thank you again for your kind words and the 5-star rating. Best, Ian Perry.