Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
1549 Review(s)
4.87
Adedayo Makinde December 16, 2024
Shannon Clark went above and beyond to make our home-buying experience smooth and stress-free. Her professionalism, dedication, and responsiveness were exceptional. She patiently explained every step, addressed all our questions, and tackled challenges with ease, always keeping our best interests in mind. Thanks to Shannon’s expertise and care, we closed on our home without a hitch. She’s a true asset to her company, and I highly recommend her to anyone seeking real estate loan assistance. Thank you, Shannon, for making a lasting impact on our family!
Adedayo K December 15, 2024
Shannon Clark went above and beyond to make our home-buying experience smooth and stress-free. Her professionalism, dedication, and responsiveness were exceptional. She patiently explained every step, addressed all our questions, and tackled challenges with ease, always keeping our best interests in mind. Thanks to Shannon’s expertise and care, we closed on our home without a hitch. She’s a true asset to her company, and I highly recommend her to anyone seeking real estate loan assistance. Thank you, Shannon, for making a lasting impact on our family!
Reply from Shannon Clark: Hello Adedayo, thank you for taking the time to share your positive experience. I'm thrilled to hear that you felt supported throughout the home-buying process. Your satisfaction and peace of mind were my top priorities, and I'm glad that this was reflected in your experience. I'm here for you anytime you need assistance with real estate loans in the future. Thank you once again for your kind words and recommendation. - Shannon Clark
Tosin December 13, 2024
I appreciate your consistency and diligence.
Thank you for all you do.
Reply from Shannon Clark: Thank you so much for your feedback, Tosin! I'm thrilled to hear that my work and commitment has been appreciated. It was genuinely my pleasure to assist you. Your kind words mean a lot to me and the team here at Primary Residential Mortgage, Inc. Please don't hesitate to get in touch if you need anything else in the future.
Albion December 12, 2024
It was an absolute pleasure to work with Brogan, and I cannot recommend her highly enough. From the very beginning she demonstrated exceptional professionalism, knowledge, and a genuine commitment to ensuring my needs were met. She patiently guided me through every step of the loan process, answering all my questions with clarity.
Her attention to detail and ability to explain complex terms in simple language made the entire experience stress-free and seamless.
Brogan consistently went above and beyond, keeping me updated throughout the process and ensuring all paperwork was handled promptly and efficiently. Thanks to her expertise and hard work I felt confident and well-informed at every step of the process.
Reply from Brogan Mei: Albion, thank you so much for the glowing review and the perfect rating! I'm thrilled to hear about your positive experience with me at Primary Residential Mortgage, Inc. I always strive to provide the highest level of professionalism and guidance through every step of the loan process. Being able to make the process stress-free, seamless, and informative is always my intention. I'm glad to know that our efforts to keep you updated and handle all paperwork promptly and efficiently were appreciated. Your confidence in the process means a lot to me. Looking forward to assisting you in the future!
Tracy December 10, 2024
Thank for all your hard work!
Reply from Shannon Clark: I'm thrilled to know that you're satisfied with the level of service provided, Tracy. It was a pleasure working with you, and I want to thank you for the positive feedback and the 5-star rating. I'm here at Primary Residential Mortgage, Inc., anytime you need assistance in the future. Enjoy your day!