Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
1458 Review(s)
4.86
Anthony M
April 11, 2024
My experience with prmi was exceptional; their attention to detail and customer service far exceeded my expectations. They provided clear, timely communication and made the mortgage process seamless and stress-free.
Monica P
April 8, 2024
Thank you for a seamless transaction. I appreciate that you were readily available during the entire process. I am looking forward to recommending you to future buyers.
Reply from Jack Ellison: I'm truly grateful for your positive review, Monica. It was my pleasure to assist you throughout the transaction process and I'm glad I could make everything seamless for you. Your satisfaction is our top priority at Primary Residential Mortgage, Inc. and I'm delighted to hear that you would recommend our services. Thank you for entrusting us with your business and I look forward to helping more buyers like you in the future. Best, Jack Ellison.
Shana Marie T
April 7, 2024
Shannon is always making sure I didn't miss out on sending any documents even though sometimes I really do forget. She always call to make sure everything was going OK. Let's just sum it up and say she is like a part of my family! Even when she's off she still find time to work with me! She's FANTASTIC!!!!!
Reply from Shannon Clark: Thank you so much for the glowing review, Shana! I'm thrilled to hear that you felt taken care of throughout the whole process. It's my top priority to ensure my clients don't miss any details and feel supported every step of the way. It was truly a pleasure to work with you and I'm glad I could help make the mortgage process a bit less stressful for you. You're like family to me, too! Looking forward to continuing to serve your mortgage needs in the future. Thanks again for choosing Primary Residential Mortgage, Inc.!
Eric R
April 4, 2024
Ian is the best. Very responsive and get the job done on time
Guihong G
April 1, 2024
Christine is the best.
Reply from Christine Watson: I'm truly grateful for your kind words, Guihong. It's affirming to hear that my work is appreciated and I'm thrilled to know you're satisfied with my services. It was a pleasure to assist you at Primary Residential Mortgage, Inc. Thank you for your 5-star rating. Please don't hesitate to reach out if you need anything further!