Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
1371 Review(s)
4.88
Bianca August 29, 2024
Thank you Ian, you were great to work with!
Reply from Ian Perry: I'm so glad to hear that you had a positive experience, Bianca! Your feedback is much appreciated. It was a pleasure to work with you as well, and I'm here if you need anything in the future. Thanks for choosing Primary Residential Mortgage, Inc. and for taking the time to leave this review.
David P August 22, 2024
He was always available to talk.
He was honest with the whole process.
He did everything he could do to get us the best rate.
Reply from Ian Perry: I'm absolutely thrilled to know that you are satisfied with our work together, David. Availability, honesty, and dedication to achieving the best possible outcome for my clients are the pillars of my service. I'm pleased that I was able to make the process seamless and beneficial for you. Your review means a lot to me and the entire team at Primary Residential Mortgage, Inc. We hope to assist you with your future mortgage needs. Thank you once again for taking the time to write such kind words.
Stacy August 22, 2024
Ian was Informative and took time to explain things we didn’t understand throughout the process. He made sure we got the best rate and communicated any changes immediately.
Reply from Ian Perry: Thank you for your kind words, Stacy. I am delighted to hear that you had a positive experience. I strive to ensure my clients are well-informed and comfortable throughout the process, and it's great to know that I was successful in that regard with you. Your satisfaction is my primary goal, so it's heartening to hear that you appreciated my efforts to secure the best rate for you. Thank you once more for choosing Primary Residential Mortgage, Inc. and please don't hesitate to reach out if you have any further questions or needs.
Gregg H August 16, 2024
Very responsive
Reply from Marc Meglio: I appreciate your positive feedback, Gregg. The team and I at Primary Residential Mortgage, Inc. always strive to be prompt and responsive to provide the best service possible. Your rating means a lot to us. Thank you for choosing us. We look forward to assisting you in the future. - Marc Meglio
Alicia August 15, 2024
As always Ian was able to not only close my our clients loan on time but came in with a much better rate. He is transparent and great at explaining the process.
Reply from Ian Perry: I'm thrilled to hear that you were pleased with the service provided, Alicia. It's always a priority for me to be transparent and make the process as clear as possible. Knowing that I was able to secure a great rate and meet your deadline makes it all worthwhile. Looking forward to assisting you with your future mortgage needs at Primary Residential Mortgage, Inc.