Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
302 Review(s)
4.96
Brian D
September 27, 2023
Tom was great! Always updated me and it was a smooth closing.
Reply from Tom Selander: We're thrilled to hear about your positive experience with Tom Selander at Primary Residential Mortgage Inc. Our priority is to ensure smooth transactions and consistent updates for our clients - we're glad Tom was able to deliver that for you. Your 5-star review means a lot to us! Thank you for your trust and we look forward to serving any of your future mortgage needs.
Omar K
September 14, 2023
He made our closing fast and simple.
Reply from Tom Selander: Thank you, Omar, for your excellent review and for giving Tom Selander at Primary Residential Mortgage, Inc. a perfect score. We are thrilled to hear that your closing was fast and convenient. We will definitely share your feedback with Tom, and we believe it will greatly motivate him. We look forward to working with you again in the future.
Trudy B
September 1, 2023
Tom got us ratified and complete closing in 8 days. He was patient and communicated along the way. We would recommend.
Reply from Tom Selander: I'm thrilled to hear that you had a positive experience with Tom Selander at Primary Residential Mortgage, Inc. It's fantastic that he was able to assist you so efficiently and keep you informed throughout the process. Your recommendation is very much appreciated. We aim to continue providing exemplary service to our clients. Thank you for your 5-star rating!
Whitney H
September 1, 2023
Very impressed with the quick 1 week turn around!
Reply from Tom Selander: We're absolutely delighted to hear about your positive experience with Tom Selander at Primary Residential Mortgage, Inc. and we appreciate your perfect 5-star rating. It's wonderful to know that you were impressed with the quick 1-week turnaround. Rest assured, we'll pass along your kind words to Tom. Thanks for your feedback, Whitney!
Paul C
August 23, 2023
What can I say Thomas has been on the forefront since we started the loan process of getting our first home and it was great working with Tom as I call him for short, it has been great working with him he made the process so easy and he is always checking in trying to see what ways he can help and what needs to be done and in a timely manner I can say it was a great experience to know and work with Tom.
Reply from Tom Selander: Thank you for your kind words, Paul. We are delighted to hear that Tom was able to make the loan process for your first home easy and enjoyable. At Primary Residential Mortgage, Inc., we strive to provide excellent customer service and we are pleased that Tom has exceeded your expectations. We look forward to working with you again in the future.