Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
350 Review(s)
4.97
Kashonna November 21, 2024
I appreciate all your assistance. thank You
Reply from Thomas Selander | Branch Manager | Primary Residential Mortgage, Inc.: Kashonna, Thank you so much for your kind words! It was a pleasure working with you, and I truly appreciate your trust and collaboration throughout the process. I’m also looking forward to working together again in the future and continuing to assist you with any real estate needs. Don’t hesitate to reach out if you need anything! Best! Tom
Angel November 16, 2024
Tom really was patient with Naudia and I, getting our paperwork done. Tom also explained everything in detail. He also break it down the value of becoming a homeowner. It is truly a great blessing 🙌 becoming a homeowner. Thank you. Tom & PRMI !
Reply from Thomas Selander | Branch Manager | Primary Residential Mortgage, Inc.: Angel, I enjoyed working with you and Naudia on the purchase of your first home! The goal is to make homeownership a smooth and understandable process for everyone involved, so I'm glad to know that you found this to be the case. Becoming a homeowner is indeed a great blessing, and I'm thrilled that I could assist you in reaching this milestone. Thank you for your kind words and the 5-star rating. Please let me know if I can ever do anything for you in the future. :) Enjoy your new home! -- Congratulations!! Tom Selander
Frederick Lamont November 11, 2024
Tom made sure to stay in contact with me to keep me updated on the process and answered all my questions .
Reply from Thomas Selander | Branch Manager | Primary Residential Mortgage, Inc.: Fred, I really appreciate you taking the time to leave me your feedback. It was great working with you on the purchase of your 1st home. I look forward to working with you again one day:) Thank you again for the 5-star rating! Congratulations!! Tom Selander
Karon M October 10, 2024
Great experience
Reply from Tom Selander: Thank you for the fantastic rating and review, Karon. We're thrilled to hear that you had a great experience with Gregory Crowley here at Primary Residential Mortgage, Inc. Your satisfaction is our top priority and we hope to continue providing you with excellent service in the future.
Harold Ford October 5, 2024
Reply from Owner: Thank you for sharing your feedback, Harold. It's wonderful to hear that you've had a five-star experience with Gregory Crowley, our Sales Manager/Processor at Primary Residential Mortgage, Inc. We pride ourselves on providing exceptional service and it's always rewarding to know we are meeting our goals. We look forward to assisting you in the future.