Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
348 Review(s)
4.97
Renee Mealing
March 15, 2024
Tom is always such a pleasure to work with.
Reply from Thomas Selander | Branch Manager | Primary Residential Mortgage, Inc.: Thank you, Renee, for the outstanding rating and kind words. It's always a joy working with you too. I'm pleased to know that you had a positive experience with us at Primary Residential Mortgage, Inc. Your satisfaction is my top priority and I'm thrilled to hear that it shows. Looking forward to working with you again in the future.
Iniki Grant
March 13, 2024
Tom was knowledgeable, willing to answer all my questions and concerns. He made my first home purchase a breeze and kept me informed every step of the way! Thank you Tom you were truly a pleasure to work with
Reply from Thomas Selander | Branch Manager | Primary Residential Mortgage, Inc.: Niki, it was a pleasure assisting you with your first home purchase. I'm glad I was able to make the process easy for you. I know it was a little bit of a journey, but you made it to the finish line! Don't hesitate to reach out if you have any future questions or needs. Thanks for the 5-star rating! Again, Congratulations!! Tom Selander
Calvin R Myers
January 31, 2024
Down to earth easy to talk to very knowledgeable about his field. Encourage me when I thought I had no hope for a home. But we did it Thank you Tom.
Reply from Thomas Selander | Branch Manager | Primary Residential Mortgage, Inc.: I appreciate your kind words, Calvin. It's always rewarding to know that my experience and knowledge in the field have been beneficial to my clients. I'm thrilled that we were able to secure your new home, and I was more than happy to provide encouragement along the way. Remember, don't hesitate to reach out if you have any more questions or needs in the future. Thank you for your review and for choosing Primary Residential Mortgage, Inc. for your lending needs.
Doug Gepford
January 19, 2024
Thanks for your communication along the way! Much appreciated!